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TCS Worldwide
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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

    Discover all solutions
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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      Join us
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      22 May 2025 TCS to Steer Cloud Migration Program for Finnish Telecom Leader DNA in a Five-Year Partnership
      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      View all
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      27 May 2025 TCS Strengthens Focus in the Middle East Region with New Facility in Oman
      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      View all
    • Analyst recognition

      Recent recognitions

      26 May 2025 TCS Recognized as a Leader in Managed Detection and Response Services by Everest Group
      16 May 2025 TCS Recognized as a Leader in Custom Application Development Services by Everest Group
      16 May 2025 TCS Named a Leader in Application Management Services by Everest Group
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      11 Jun 2025 TCS at UK’s Future of Utilities Summit 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
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    What we do
    • Overview Press tab for submenu items

      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
      • Communications, Media, and Information Services
      • Education
      • Energy, Resources, and Utilities
      • Healthcare
      • High Tech
      • Insurance
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      • Artificial Intelligence
      • Cloud
      • Cognitive Business Operations
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      • Network Solutions and Services
      • TCS Interactive
      • Sustainability Services
    • Products and Platforms
      • TCS ADD™
      • TCS BANCS™
      • TCS BFSI Platforms
      • TCS CHROMA™
      • TCS Customer Intelligence & Insights™
      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
      • TCS OmniStore™
      • TCS Optumera™
      • TCS Tap™
      • Quartz™ – The Smart Ledgers™
      • TCS TwinX™
      • TCS MasterCraft™
      • Jile™
      • TCS DigiBOLT™
    Overview
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    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
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    • Jile™
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  • Who we are
    • Overview Press tab for submenu items

      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

      Discover the difference
    • About Us
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      Extraordinary expertise leads to remarkable results.

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    • Overview Press tab for submenu items

      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

      Join us
    • India
      • India
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      • Argentina
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      • Ecuador
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    Overview
  • India expand here
    • India
  • Americas expand here
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
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    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
  • Europe and UK expand here
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    • Overview Press tab for submenu items

      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      22 May 2025 TCS to Steer Cloud Migration Program for Finnish Telecom Leader DNA in a Five-Year Partnership
      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      View all
    • News alerts

      Recent News

      27 May 2025 TCS Strengthens Focus in the Middle East Region with New Facility in Oman
      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      View all
    • Analyst recognition

      Recent recognitions

      26 May 2025 TCS Recognized as a Leader in Managed Detection and Response Services by Everest Group
      16 May 2025 TCS Recognized as a Leader in Custom Application Development Services by Everest Group
      16 May 2025 TCS Named a Leader in Application Management Services by Everest Group
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      11 Jun 2025 TCS at UK’s Future of Utilities Summit 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      View all
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  • Press releases
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    • Overview Press tab for submenu items

      TCS works hand in hand with world-leading investors.

      Tata Consultancy Services Limited
      NSE:TCS
      INR
      Discover more FY24-25 debrief
    • Management Commentary
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    • Press Release

    TCS UK Ranked #1 in Customer Satisfaction for the Eighth Year

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    Tata Consultancy Services Topped IT Service Provider Rating Based on Independent Survey of Over 300 CIOs at UK’s Largest IT Spending Organisations


    PRESS RELEASE

    LONDON | MUMBAI, MAY 12, 2023: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been ranked the number one IT service provider for customer satisfaction in the UK in Whitelane Research and PA Consulting’s independent survey of CIOs from the largest IT spending organizations in the country. TCS received the top ranking in this survey, for the eighth time.

    The 2023 IT Sourcing Study surveyed over 300 CIOs about their IT service providers and outsourcing plans, evaluated more than 750 unique IT sourcing relationships and over 1,400 cloud sourcing relationships to rank the top 27 IT service and top 13 cloud providers in the UK.

    TCS achieved the highest customer satisfaction score in the UK at 83%, 11 percentage points above the industry average. The study revealed that TCS is the only company that has demonstrated an ‘exceptional’ level of performance in the UK across five key IT domains:

    • Digital transformation (88% vs industry average of 78%)
    • Security services (87% vs industry average of 75%)
    • Workplace services (85% vs industry average of 73%) 
    • Cloud and infrastructure hosting services (84% vs industry average of 72%)
    • Application services (83% vs industry average of 74%)

    According to the report, the top three client investment areas over the next two years will be around further automating business processes, simplifying, and consolidating IT estate, and saving costs. The top driving forces for businesses in the UK to outsource more in 2023 are for ‘better access to resources and talent’ (57%), ‘cost reduction’ (57%), and ‘more scalability to business needs’ (50%).

    Jeremy Pee, Chief Digital and Technology Officer, M&S PLC, said: “For the past 15 years, TCS has been a strategic partner to M&S, helping us drive our digital transformation and achieve our strategic goals of delivering a seamless customer and colleague experience, driving online growth, leading in omnichannel and sustainability, modernising our supply chain, and expanding our global reach. Together, we have created innovative solutions to optimize our space, range, and display capabilities. We look forward to continuing the partnership, exploring new opportunities and leveraging TCS' industry expertise and engineering talent to reshape M&S for growth and value creation."

    Kelvin Wing, Chief Information Officer, Enterprise IT, EDF UK, said: “Over the last 13 years, our relationship with TCS has gone from strength to strength. TCS has matured from a vendor-customer relationship to one of a true and extremely well-regarded strategic partner. Our strategic partnership has shaped and successfully delivered many of EDF's critical business services and change programmes, delivering great customer experience, commercial and technical value whilst improving employee engagement and satisfaction. When required, TCS without hesitation, will always go the extra mile and truly live their values.”

    Amit Kapur, Country Head, TCS UK & Ireland, said: “TCS is proud to have once again been recognised as the UK’s number one IT service provider for the eighth time, based on the positive feedback of our clients. For over 45 years, we have supported enterprises across the UK to realise their ambitious growth and transformation goals – regardless of project scale or complexity. It is because of our firm commitment to delivering the highest standards of customer service and our continued investment in talent that we are consistently rated as the top IT service provider in the UK.”

    Jef Loos, Head Sourcing Europe, Whitelane Research added: “TCS has succeeded in becoming the UK’s number one IT service provider for an impressive eight years, showing that putting the client at the heart of the company’s business model is a proven strategy for success. It is a pleasure to once again recognise TCS’ commitment to British businesses and we would like to congratulate each and every one of their employees for their consistent hard work and another fantastic achievement in 2023.”

    The results of the Whitelane’s 2023 IT Sourcing Study follows several industry recognitions for TCS, including being listed as a Top Employer in Europe and being named as the ‘second most valuable IT services brand in the world’ with its brand value up 2% to $17.2 billion in 2023, according to Brand Finance.

    Since 2013, Whitelane has conducted its annual IT sourcing study to evaluate the leading IT and cloud service providers in Europe and it is considered one of the most representative reports on the outsourcing market. Click here for further information on this year’s Whitelane Research IT sourcing report. 

    About Whitelane Research

    Since 2013, Whitelane Research has conducted annual IT sourcing studies across Europe. The study evaluates and ranks the leading IT and cloud service providers based on key performance indicators and by segment. Participation is based on complete confidentiality and only aggregated data is used to present the research findings. The European report includes rankings for general satisfaction by industry, contract size and country/region. Whitelane also produces industry reports for financial services and manufacturing.
     

    About Tata Consultancy Services (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 614,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com

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