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Manufacturing / white paper
Munish Sharma
Head - Customer Experience Management (UK & Ireland), Manufacturing Innovation & Transformation Group (ITG), TCS
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A Shift towards a Connected and Intelligent Ecosystem
Technological advances have led to evolved connected cars. This has made customers and auto businesses interact via many touchpoints. Managing CRM functions and processes across channels consistently is critical. This whitepaper recommends an intelligent approach to maintaining a seamless customer connect. The CRM maturity model offers a winning strategy for automotive companies to gain customer trust.
Adopting Sustainable Aviation Strategies for Future-ready Skies
Ensuring Cybersecurity and Safety of Connected Vehicle Data
Effective monitoring with noise control
Self-healing of job