Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Aloke Mitra heads the customer transformation business for Utilities at TCS. In his current role, he focuses on business transformation initiatives in customer billing, CIS, CRM/CX, customer analytics, and driving new business models. He leads transformation initiatives with top products such as SAP, Salesforce, Dynamics 365, Pega, etc., and focuses on next-gen capabilities with analytics, experience, and automation.
Aloke brings in more than 27 years of wide-ranging experience in business consulting, strategy and architecture, and technology transformation globally, across North America, UK, Europe, and ANZ. He has been part of customer engagements and pursuits in the Energy and Utilities, Natural Resources, Manufacturing, and Public Sector industries. He has also led business advisory practice, solution engineering, product and asset development, and industry thought leadership.
Aloke holds a bachelor’s degree in Mechanical Engineering from IIT Kharagpur and an MBA in Finance from the Faculty of Management Studies, Delhi.