Skip to footer

Utilities embrace platform-powered ecosystems to lead transformation

Aloke Mitra

Head, Customer Transformation, Utilities, TCS

Highlights

  • Utility companies have to revisit their strategies to ride on the next wave of growth in the sector.
  • Utility providers can embrace change by leveraging the ecosystem model to deliver customer-centric services through digitally integrated platforms that combine offerings of multiple partners, and benefit from the economies of scale.