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Anuradha Hastavaram is the presales and solution lead in the Cognitive Business Operations division of TCS’ HiTech business unit. Currently, she oversees the presales function for one of TCS’ leading clients – a Big Four accounting firm – where she handles and responds to proactive and reactive business inquiries. With over 20 years of experience in IT, ITES, and business process services, Anuradha has strong business analyst capabilities and a deep understanding of customer businesses.