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Business Sub-unit Head, Retail UK and Europe, TCS
Bala has led strategic sales efforts for TCS’ UK and Europe retail sectors. He has built and sustained key CXO-level client relationships, contributing to long-term partnerships. With over 25 years of experience, he has a proven track record in delivering multimillion-dollar technology-enabled transformation programs. Bala manages the business for leading grocery retailers in the UK and Europe, guiding them through their business transformation journeys, particularly in store modernization and retail technology transformation. His deep retail industry knowledge, strategic vision, and client-centric approach drives innovation and success, underscoring his pivotal role in TCS' retail success in the UK and Europe.