Mahalingam Chandrasekaran is a senior manager and customer leader in the Cognitive Business Operations division of TCS’ HiTech business unit. He is currently overseeing business process services for one of TCS’ leading clients – a  Big Four accounting firm – in Australia and the UK. He has over 15 years of experience in presales and operations management which includes managing leads and pipelines, account planning, and managing delivery, as well as driving innovative L&D projects and creating business proposals. Mahalingam holds a Bachelor's degree in Electrical Engineering from Anna University, Chennai, India, and a Post Graduate Diploma in Management with a specialization in Marketing from the Institute of Management Technology Centre for Distance Learning, Ghaziabad, India.