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Discover how Plaza Premium Group partnered with Tata Consultancy Services to turn crippling technical debt into a platform for innovation and growth.
Plaza Premium Group, a global leader in airport hospitality, faced a critical inflection point. Years of accumulated technical debt had left its legacy systems brittle, inflexible, and unable to support growth ambitions. Rather than patching outdated infrastructure, PPG made the bold decision to write off its legacy systems and rebuild its technology stack from the ground up.
TCS played a pivotal role as PPG’s strategic transformation partner. Together, they co-created a new digital platform, engaging employees, partners, and travelers to ensure the solution met real-world needs. The result: a cloud-native, microservices-based architecture, designed for agility, resilience, and global scale.
Key features of the transformation included:
The impact was immediate and measurable:
This clean-slate approach, guided by TCS’ expertise, positioned PPG to accelerate innovation, deliver superior customer experiences, and expand rapidly in a competitive digital landscape.
TCS partners with leading enterprises worldwide to guide technology modernization, helping clients not only to overcome legacy challenges but also reimagine their digital future. PPG is an example that offers an important lesson to business and technology leaders everywhere: bold decision today creates the opportunities for future innovation.
Source: Forrester Research, Inc., “Plaza Premium Group Reimagines Its Architecture To Escape Tech Bankruptcy,” September 2, 2025.