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Director, Customer Experience, TCS
Tim Hughes is the Customer Experience Director within the UK TCS BFSI Platforms team. He is responsible for building and delivering distinctive market-leading digital experiences leading to profitable relationships between customers and businesses. He has over 25 years of experience in the Financial Services, Utilities and Telecom sectors. Tim is a Fellow of the Institute of Bankers in the UK, and has an MBA from Brunel University in London.