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Retail
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Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
Related Insights
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Blog
12 Jan 2026
Join us in NYC and explore showcases on omnichannel experiences, future stores, agentic operations, and more, and their roles in reshaping the future of retail.
Article
12 Jan 2026
Join us at NRF 2026 in New York City and learn how we partner with our customers to enable perceptive retail for smarter decisions and better business outcomes.
Events
17 Sep 2025
HIGHLIGHTS
- Discover unified customer experiences powered by AI.
- Experience future stores with real-time monitoring and digital teammates.
- See agentic operations optimizing merchandising and supply chain.
- Learn how growth ecosystems unlock new business models and revenue streams.
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Event overview
TCS is redefining retail at NRF 2026. Join us in New York City to discover how perceptive, adaptive enterprises are shaping the future of commerce through AI, connected intelligence, and human-centric innovation.
From January 11–14, 2026, the National Retail Federation’s Big Show brings together the world’s most influential retailers, technology leaders, and innovators at the Javits Center in New York City. This year’s theme—Retail’s Big Show: The Next Now—spotlights how retailers are navigating relentless macroeconomic shifts, evolving customer expectations, and intense competition. Attendees will explore the latest in omnichannel experiences, automation, and data-driven decision-making, all designed to help businesses thrive with foresight, precision, and agility.
What to look forward to
NRF 2026 is a launchpad for the future of retail. Expect immersive showcases and hands-on demos across the show floor, from unified commerce platforms to AI-powered store operations and next-generation customer experiences. The event will highlight how digital and physical ecosystems are converging, enabling retailers to deliver seamless, hyper-personalized journeys and unlock new growth opportunities.
TCS at NRF 2026
Where to find us: Booth #3375, Level 3
Our focus: Perceptive Retail™—The Next Now
At NRF, TCS will demonstrate how we help retailers build competitive advantage and drive profitable growth through smart sensing, intelligent choice architectures, and autonomous workflows with human oversight. Explore our experiential showcases and strategic activations:
Showcases
- Unified Customer Experiences
- Discover how TCS enables brand-defining, omnichannel journeys—seamlessly connecting digital and physical touchpoints, delivering hyper-personalized recommendations, and empowering store associates.
- Future Stores
- Experience the transformation of traditional stores into lean, agile, intelligent spaces—leveraging real-time monitoring, AI-driven task prioritization, and digital teammates to achieve store KPIs.
- Agentic Operations
- See how connected intelligence across merchandising and supply chain operations drives revenue growth, optimizes assortments, and delivers end-to-end visibility for dynamic, resilient retail.
- Growth Ecosystems
- Learn how TCS helps retailers realize new business models and revenue streams—through retail media networks, data monetization, and subscription-based services.
Key activations
- TCS OmniStore™ Unified and Composable Commerce
- Our flagship platform for seamless, scalable commerce across channels—enabling frictionless experiences and rapid innovation.
- TCS Optumera™ and Data Bureau
- AI-powered solutions for intelligent merchandising, pricing, and supply chain optimization—helping retailers respond to market signals with speed and precision.
- TCS TwinX™ and AI WisdomNext™
- Advanced tools for digital twin simulation and AI-driven decision support, accelerating transformation and time-to-value.
How to engage
- Visit our booth: #3375, Level 3
- Experience live demos: TCS OmniStore™, Optumera™, TwinX™, and more
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