TCS Helps Exim Bank Design Coherent Target IT Landscape & Reduce Risks

Challenge

Exim Bank wanted to transform its strategy to modernize its core lending platform

Exim Bank was using a Core Banking System (CBS) that was heavily customized, leading to complexity and inflexibility in efficiently carrying out business operations. Unavailability of a 360^ocustomer view was making it difficult to understand customer behavior and deliver a seamless customer experience. Also, the absence of critical data points for monitoring and managing risks, along with lack of real-time data, was causing an increased time-to-market. The duplicated effort of data entry also required innovative technologies for an automatic flow of data from one system to another.

Solution

TCS built a transformation strategy via automation, integration and digitalization

TCS crafted a technology transformation vision to modernize Exim Bank’s IT infrastructure by leveraging its extensive industry expertise, fintech ecosystem, and industry-leading IT product knowledge. TCS conducted a rapid assessment of the current IT state to facilitate automation, digitalization of business processes, and maturity of the client’s technology landscape in order to co-define target business capabilities, application architecture, infrastructure, and information security recommendations. TCS also included an API-based open architecture for external data sourcing plug-n-play to facilitate seamless information flow and analytics-led decisioning. With cloud-first models for new implementations, TCS was able to suggest architecture for state-of-the-art stakeholder experience and compliance with regulatory norms. Additionally, TCS refined the IT operating model, including structure, key future roles, and demand management process.>

“We would also like to take this opportunity to thank you and your entire team, for the quality of service provided during this engagement. We sincerely appreciate your efforts towards detailing each requirement and coming up with quality document. Thank you so much, and we will be looking forward to an excellent continuing business relationship.” - Deepak Bhatia, DGM IT, EXIM Bank

Benefits

Leveraging automation, integration and digitalization to enhance customer engagement.

TCS designed a coherent IT landscape to refine the IT operating model for Exim Bank. TCS suggested leveraging digital technologies to reimagine paperless and automated loan journey for the client and reduce risks due to technology debt.

Ensured a coherently designed IT landscape
Refined IT operating model
Enabled automated digi loan journeys
Reduced risks due to technology debt
Provided visibility on current IT

What Made it happen

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Risk and Compliance functions are looking to drive intelligent interventions in information and control assurance as higher probability of risk demands enhanced controls for effective risk and compliance management. The TCS solution caters to the BFSI industry enabling compliance, driving automation and optimization of costs.

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The economic uncertainty resulting from the COVID-19 crisis has made it imperative for banks to relook at their counterparty risk management practices. With TCS’ Early Warning Framework, banks can assess the riskiness of counterparties in near real time.

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Extraordinary expertise leads to remarkable results.

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TCS works hand in hand with world-leading investors.

Global knowledge. Local support

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Global knowledge. Local support

Exim Bank Refines IT Operating Model

Challenge

Exim Bank wanted to transform its strategy to modernize its core lending platform

Solution

TCS built a transformation strategy via automation, integration and digitalization

Benefits

Leveraging automation, integration and digitalization to enhance customer engagement.

What Made it happen

Customer experience management suite

Cognitive assurance for risk and compliance

Early warning framework for risk management

Transformation starts here

Find out more

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Global knowledge. Local support

Challenge

Exim Bank wanted to transform its strategy to modernize its core lending platform

Solution

TCS built a transformation strategy via automation, integration and digitalization

Benefits

Leveraging automation, integration and digitalization to enhance customer engagement.

What Made it happen

Customer experience management suite

Cognitive assurance for risk and compliance

Early warning framework for risk management

Related reading

Transformation starts here

Find out more

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