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      TCS is here to make a difference through technology.

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      03 Jun 2025 Virgin Atlantic and TCS Extend Two-Decade Partnership to Modernize Airline Operations with AI-led Solutions
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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
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    • Banking / case study

    Exim Bank Refines IT Operating Model

    TCS helps define technology transformation and IT strategy for Export Import Bank of India

    Share TCS Helps Exim Bank Design Coherent Target IT Landscape & Reduce Risks
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    Challenge

    Exim Bank wanted to transform its strategy to modernize its core lending platform

     

    Exim Bank was using a Core Banking System (CBS) that was heavily customized, leading to complexity and inflexibility in efficiently carrying out business operations. Unavailability of a 360o customer view was making it difficult to understand customer behavior and deliver a seamless customer experience. Also, the absence of critical data points for monitoring and managing risks, along with lack of real-time data, was causing an increased time-to-market. The duplicated effort of data entry also required innovative technologies for an automatic flow of data from one system to another.

     

     

    Solution

    TCS built a transformation strategy via automation, integration and digitalization

     

    TCS crafted a technology transformation vision to modernize Exim Bank’s IT infrastructure by leveraging its extensive industry expertise, fintech ecosystem, and industry-leading IT product knowledge. TCS conducted a rapid assessment of the current IT state to facilitate automation, digitalization of business processes, and maturity of the client’s technology landscape in order to co-define target business capabilities, application architecture, infrastructure, and information security recommendations. TCS also included an API-based open architecture for external data sourcing plug-n-play to facilitate seamless information flow and analytics-led decisioning. With cloud-first models for new implementations, TCS was able to suggest architecture for state-of-the-art stakeholder experience and compliance with regulatory norms. Additionally, TCS refined the IT operating model, including structure, key future roles, and demand management process.>

     

    “We would also like to take this opportunity to thank you and your entire team, for the quality of service provided during this engagement. We sincerely appreciate your efforts towards detailing each requirement and coming up with quality document. Thank you so much, and we will be looking forward to an excellent continuing business relationship.” - Deepak Bhatia, DGM IT, EXIM Bank

     

    Benefits

    Leveraging automation, integration and digitalization to enhance customer engagement. 

     

    TCS designed a coherent IT landscape to refine the IT operating model for Exim Bank. TCS suggested leveraging digital technologies to reimagine paperless and automated loan journey for the client and reduce risks due to technology debt. 

    • Ensured a coherently designed IT landscape 
    • Refined IT operating model 
    • Enabled automated digi loan journeys 
    • Reduced risks due to technology debt 
    • Provided visibility on current IT

    What Made it happen

    Click Here

    Banking-Insurance

    Risk and Compliance functions are looking to drive intelligent interventions in information and control assurance as higher probability of risk demands enhanced controls for effective risk and compliance management. The TCS solution caters to the BFSI industry enabling compliance, driving automation and optimization of costs.

    Click Here

    early-warning-framework-for-proactive-risk-management

    The economic uncertainty resulting from the COVID-19 crisis has made it imperative for banks to relook at their counterparty risk management practices. With TCS’ Early Warning Framework, banks can assess the riskiness of counterparties in near real time.

    Click Here

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