Industry
Banking
Banking Services Transformation: Unlocking Exponential Value
Solution
Consulting
TCS Consulting Services to Achieve Success in the Digital Era
Highlights
- Chief financial officers in BFSI now have to focus on much more than core financial activities to help businesses achieve strategic objectives.
- In fulfilling the expanded role, they grapple with multiple challenges ranging from outdated models and legacy IT infrastructure to complexities in post-merger integration of financial functions.
- TCS BFSI Services for F&A Operations help organizations and CFOs manage finance and accounting operations smoothly, enable cost-effectiveness, and end-to-end automation for improved front and back-office synergy.
On this page
Overview
In today’s dynamic business landscape, the role of the chief financial officer (CFO) in the BFSI sector has expanded beyond core financial activities.
However, most are stretched thin when embracing this change. A key challenge they face is in navigating the increasing cost of talent, technology, and infrastructure while improving profitability. Additionally, it is not easy to derive further value from existing enterprise resource planning- (ERP) and robotic process automation- (RPA) based automation initiatives, ensure risk mitigation and control management, meet evolving regulatory requirements, and drive seamless post-merger integration of the finance function.
TCS has developed a suite of end-to-end finance and accounting (F&A) services that aid CFOs in reimagining their operations to be agile, analytical, data-driven, and intelligent. With TCS’ services, BFSI enterprises can enhance liquidity and operational efficiencies through automations that simplify and standardize workflows, leading to better balance sheet substantiation and establishing effective and transparent business controls.
Challenge
CFOs spend most of their time tackling the increasing complexity of transactions and industry regulations.
Most BFSI institutions continue to operate with legacy IT infrastructure, outdated models, and lack digital expertise. There is a lack of confidence in data quality, which results in slow decision-making and reporting.
In addition, there are cost implications if controls are not deployed comprehensively and complexities in post-merger integration of financial functions. All this calls for a well-rounded solution that can help CFOs transform their finance and accounting (F&A) operations to drive digital-first outcomes, optimize expenditure, and tap into new revenue streams while being compliant.
Solution
TCS BFSI Services for F&A Operations help organizations transform their finance function to drive adoption of channel and services, enhance customer experience, and ensure agility in operations.
TCS’ services enable:
Proactive and predictive F&A: Gain faster period-end closing, reduction in reporting cycle time, and enhanced accuracies for improved decision-making.
Future-ready finance: Drive an innovation-centric culture, automate with artificial intelligence (AI) and machine learning (ML), natural language processing (NLP), RPA, and other emerging technologies, improve the knowledge base, and attract and retain talent.
Improved compliance and risk mitigation: Enhance capital forecasting, establish comprehensive control and compliance, and improve the integrity of balance sheets.
Enhanced process efficiency: Take to touchless processing, reduction in operational costs, and reduced days sales outstanding (DSO) to keep the cash flow going.
Better liquidity: Shift focus to increasing cash collections, better cash flow forecast, and enhanced working capital.
Benefits
TCS’ services suite equips CFOs with everything they need to manage their finance and accounting operations efficiently.
With TCS BFSI Services for F&A Operations, CFOs can achieve:
Speed to market: Lower implementation costs and reduce timelines as business operations adopt a majority of functionalities provided by the offering.
Business efficiency and cost-effectiveness: Leverage pre-optimized business workflow and information hands-off for efficient processes, as well as leverage the best-of-breed practices from the existing ecosystem and TCS’ cognitive automation platform for optimized implementation costs.
End-to-end automation and improved front and back-office synergy: Advance process automation and address the gaps between legacy systems and newer technologies for improved synergy.
Improved regulatory compliance and straight-through processing (STP): Automate compliance-related checks, improve STP, and reduce processing times.
Transformed customer experience (CX): Gain special focus on broken process experience and introduce remediation efforts on a near real-time basis.
The TCS advantage
Backed by domain expertise and collaborative experience with leading BFSI organizations, TCS offers a comprehensive transformation approach for the F&A function.
By partnering with TCS, BFSI institutions can benefit from:
Domain depth and expertise: TCS holds unparalleled horizontal and vertical domain depth with exposure to almost all BFSI service areas, helping develop the business taxonomy more comprehensively.
Delivery excellence: TCS offers various services—ranging from conceptualization to realization—for business transformations, putting BFSI clients in a favorable position to drive their programs with a competitive edge.
Analytics and insights skills: TCS’ experts specialize in predictive analytics, marketing analytics, and campaign management. We have helped banks ascertain appropriate product pricing strategies, develop acquisition and behavioral scorecards, and identify preferred channels for customer servicing.
Emerging technologies: By using next-gen technologies such as AI-ML, NLP, digital twin, and computer vision to design advanced solutions, TCS enables the holistic transformation of F&A operations.