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TCS’ suite of solutions helps chief financial officers accelerate their firms’ digitalization journey and harness the power of data to drive growth. Learn more.
With offerings like unified communications platform & contact center modernization, TCS’ BTAG group helps BFSI harness the power of digital for a holistic CX.
Read how TCS Adaptive Knowledge Bank© helps enterprises overcome knowledge management challenges, thus improving employee productivity & customer experience.
TCS' Strategic Marketing Services for financial institutions' helps them realize marketing value by creating a differentiated experience across the customer lifecycle. Click here to know more.
Covering areas like cognitive automation, paperless operations, and next-gen integration architecture, know how TCS’ solution helps build intelligent enterprises.
The solution uses video and voice messaging to deliver banking account statements and explain financial charges, resulting in better experience and customer retention.
Applicable across the trade finance business, TCS’ solution enables trade finance digitalization and automation and improves CX with self-service channels.
TCS’ offering uses AI and knowledge management to help BFSI enterprises improve customer experience, business efficiency, and regulatory compliance.
A crisis gives financial criminals an opportunity to exploit the uncertainties and vulnerabilities in the financial system. With the COVID-19 pandemic, the risk of financial crimes has significantly increased. TCS can help financial institutions strengthen financial crime compliance with a suite of FCC offerings.
The economic uncertainty resulting from the COVID-19 crisis has made it imperative for banks to relook at their counterparty risk management practices. With TCS’ Early Warning Framework, banks can assess the riskiness of counterparties in near real time.
Risk and Compliance functions are looking to drive intelligent interventions in information and control assurance as higher probability of risk demands enhanced controls for effective risk and compliance management. The TCS solution caters to the BFSI industry enabling compliance, driving automation and optimization of costs.
BFSI companies are looking to move from legacy contact centers to a 360-degree digital approach, augmenting voice capabilities through omnichannel and self-service modules. TCS’ solutions help enterprises adopt data-driven and automation-led customer experience management.