Skip to main content
Skip to footer

Nextgen Estate Planning: Time to Embrace Digital Transformation

 

Kuldeep Shrimali

Senior Domain Consultant, Capital Markets Industry Advisory, BFSI, TCS

Karthik Dhinakara Ram

Lead, Capital Markets Industry Advisory, BFSI, TCS

You have these already downloaded

We have sent you a copy of the report to your email again.

En route to building a NextGen estate planning platform

Increasing demand for estate planning services and emergence of digital estate planning offerings from fintechs has pushed traditional firms to revisit the existing business models. Advisor led firms need to modernize their underlying technology infrastructure to improve customer experience and explore ideas to build a nextgen estate planning platform that offers better digital self-service capabilities, enhanced advisor effectiveness, and other benefits.

Transformational themes that firms should evaluate and strategize include:

  • Direct-to-consumer (D2C) channel: Offer a simple estate planning solution at a low cost through a fully digital model or a premium service through a virtual advisor 

  • Advisor effectiveness: Improving the advisor engagement model with advanced digital tools and automation

  • Digital Assets: Digital vault and mobile app to upload digital assets, such as personal photographs, videos, music, social media posts, e-mails, health records, etc. 

     

About the author

Kuldeep Shrimali
Kuldeep Shrimali is a Senior Domain Consultant with the Industry Advisory Group of TCS’ Banking, Financial Services, and Insurance (BFSI) business unit.
Karthik Dhinakara Ram
Karthik Dhinakara Ram leads the Capital Markets Industry Advisory Group in TCS’ Banking, Financial Services, and Insurance (BFSI) business unit.

Related reading

TCS helps Westpac simplify its Wealth Management business

Case Studies | 16 Mar 2023

Combining Embedded Finance with Customer Journeys for Greater Value

White Paper | 14 Mar 2023

Leveraging Data-driven Decision-making in the Mortgage Business

White Paper | 02 Mar 2023

Enhancing customer experience in banking with IVR system testing

White Paper | 21 Feb 2023

Transformation starts here

Ready to move from enterprise to ecosystem?

Talk to our experts

Find out more