- OverviewPress tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- OverviewPress tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
Events
- OverviewPress tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- OverviewPress tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- OverviewPress tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
-
Media kit
- OverviewPress tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Banking / WHITE PAPER
You have these already downloaded
We have sent you a copy of the report to your email again.
Embracing a digital-first payment strategy for exceptional customer experience
The ongoing pandemic is driving customer demand for digital banking services such as real-time payments and contactless payments. As banks expand digital self-service capabilities in the payments space, customer experience is emerging as a strategic differentiator as well as a cornerstone of enduring relationships. However, existing systems and processes are inadequate to support the rising demand for digital services and deliver exceptional payment experience. The way forward for banks is to define a digital-first payments strategy and swiftly implement payments modernization programs to seamlessly deliver digital banking services.
The need for rapid payments modernization and digital transformation has exposed gaps in the existing offerings. To address this, banks must expand access to digital banking touchpoints with special focus on some key areas:
Commercial banking
Business and personal finance management
Financial inclusion
Digital currencies
Financial crime management
Related reading
1/4
Banking
Cloud
TCS Helps Gjensidige Create a Digital Platform and Drive Growth
Customer Testimonial
|
09 May 2024
Opens in new tab
2/4
Banking
Abhirami
Embracing a Holistic Test Strategy for Future-ready Banking Systems
White Paper
|
02 May 2024
Opens in new tab
3/4
Banking
TCS Services for Finance and Accounting Operations
Solution
|
02 Apr 2024
Opens in new tab
4/4
TCS BaNCS™
Ramakrishna Reddy Vem
Core-to-Cloud Transformation in Financial Services
White Paper
|
01 Apr 2024
Opens in new tab
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2024 TATA Consultancy Services Limited
©2024 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies