Challenge

SHV Energy needed a mature and flexible MSS partner

SHV Energy, a leading global distributor for off-grid energy, operating in 25 countries across four continents, recently reviewed their IT infrastructure. They wanted to implement common systems on a global scale. A key consideration for this approach was security and the ability to continually manage possible threats in different time zones. They needed an experienced and flexible managed security service (MSS) partner to support their security operations and processes, that include vulnerability management, threat intelligence, security monitoring and detection, and response for on-site and cloud-based infrastructure and applications.

Solution

TCS deploys cyber security managed services

After reviewing the requirements, TCS recommended using an overarching security operations centre (SOC) to align with the existing enterprise architecture (EA), that allows for flexibility based on the customer’s business needs. The solution was implemented across 25 countries; it enabled standard and on-demand solutions across a complex range of systems. Because of its wide scope, it can continually monitor partner or supplier IT environments for security threats, incidents, and vulnerabilities.

TCS was also able to evaluate methods to build on the SOC implementation by adding a security information and event management (SIEM) plan with a threat intelligence platform for SHV Energy. This helped enhance enterprise cybersecurity. Any new security risk is identified, categorized, and added to this automated SIEM platform. The platform then uses real-time and historical analysis of events and incidents to centralize the relevant data, assess the threat, and trigger the correct response.

The platform also has advanced search capabilities with a focus on reporting and data visualization, that helped SHV Energy save time and resources.

Benefits

TCS provided a flexible global security operations centre

The TCS approach offered SHV Energy a flexible and robust platform to support the enterprise-wide implementation of its strategic digital ambitions. It ensured the security of the current and future system from cyber threats across the global business units.