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Manufacturing / WHITE PAPER
Prabhakar Ravishankar
Domain Consultant, Customer Experience Management (CEM) value engine, Innovation and Transformation Group, TCS
Mohanraj Karuppusamy
Business Consultant, Customer Experience Management (CEM) value engine, Innovation and Transformation Group, TCS
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Digitize service parts management for superior customer loyalty and profitability
Leveraging predictive analytics in service parts management enables several benefits for OEMs, such as:
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Effective monitoring with noise control
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