- Perpetually Adaptive Enterprise Press tab for submenu items
Where adaptability meets advantage
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
-
Industries
-
Services
-
Products and Platforms
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
- Our Brand Press tab for submenu items
With you for the long run
Whether it’s running a marathon or helping businesses thrive in applying new technology innovations at scale, we understand what it takes to keep pushing the limits of what’s possible.
-
About Us
-
Research & Innovation
- Customer Stories Press tab for submenu items
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
-
Events
Upcoming events
29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt22 Sep 2025 TCS Life Sciences Forum 2025 LondonView all03 Sep 2025 TCS at PostTrade 360°, Stockholm -
Analyst Recognition
-
Global Studies
- Build a future with us Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Build a future with us
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Investor Relations
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Global
-
Localized
Top Results
Showing
10
01 - 07
Industry
Retail
This will open an overlay
Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
Related Insights
The grocer partnered with TCS and implemented robots and self-driving vehicles to pick perishable goods, improving order fulfilment and warehouse operations.
Case Studies
28 Jul 2025
TCS helped the retailer modernize its ERP system with SAP S/4HANA to streamline business and supply chain operations for an agile and modern shopping experience.
Case Studies
23 Jul 2025
With product returns causing a rise in costs and carbon footprint, retailers must consider a personalized returns strategy with AI, which also improves CX.
White Paper
12 Jun 2025
Services
Data and Analytics
This will open an overlay
Smart Data for AI: Building Agile, AI-ready Ecosystems
With data taking center stage and driving AI’s potential, learn how a strong data estate and actionable insights enable future-ready, intelligent enterprises.
Related Insights
Read how TCS Datom™ breaks down business challenges and helps create comprehensive data and analytics strategies to accelerate business outcomes.
Solution
05 Sep 2022
TCS’ data and analytics service help enterprises with data democratization and platform-agnostic implementation for faster time-to-revenue and low risks.
Solution
08 Jun 2022
Read how TCS’ data and analytics offering leverages the power of artificial intelligence to build innovative business solutions for accelerated outcomes.
Solution
21 Jul 2022
Highlights
- Marks & Spencer (M&S) ranked number one company in the Groceries Code Adjudicator (GCA)’s annual supplier survey.
- The survey ranks 14 UK grocery retailers on how they treat their suppliers, by looking at things like payment, supply terms and processes, and fair behavior–known as the Groceries Code.
- M&S scored 99% for overall compliance with the Groceries Code, which is the highest score a retailer has ever received.
M&S tops the GCA survey
M&S has been ranked number one company in the Groceries Code Adjudicator (GCA)’s 2023 annual supplier survey.
The GCA survey ranks 14 UK grocery retailers on how they treat their suppliers based on various parameters such as payment, supply terms and processes, and fair behavior–known as the Groceries Code. The survey, which received over 2,000 responses for the third successive year, indicates that inflation is likely to exacerbate issues faced by suppliers due to delays and errors in implementing price rises.
M&S scored 99% for overall compliance with the Groceries Code, which is the highest score a retailer has ever received. It’s a huge jump for M&S’ previous ranking of 11th in the years 2020 and 2021.
Ending supply chain gap
TCS played a pivotal role in helping M&S with supplier management.
TCS successfully executed various supplier management programmes for M&S.
TCS implemented ‘One Food Platform’, a single digital point of contact for suppliers to engage with M&S.
TCS partnered with M&S in their ‘Good Faith Receipt Transformation Programme’. Together, through its technology and business transformation teams, TCS applied correct standards across the network. Every consolidation hub now has the right processes and system capability in place to manage suppliers’ stock. TCS also made changes to support inbound standards such as no overs (ensuring the quantity suppliers deliver is not more than the ordered quantity), correct units per tray, and date life information.
TCS so far has led large-scale supplier engagement initiatives, including multiple briefings, workshops, and fortnightly drop-in clinics to support supplier transition.
Together with M&S, TCS has driven stock integrity improvements that have reduced free stock and stock loss. The TCS-M&S joint effort also significantly improved supplier compliance—advanced shipping notice (ASN) failure has been almost eliminated (suppliers send ASN for every trailer).
In addition to the industry recognition based on grocery suppliers' feedback in the GCA survey, M&S has been able to reap significant benefits by removing delays in supplier payment, streamlining supply chain and logistics operations, and reducing supply chain stock losses of over £3m. They were also able to reduce free-stock financial risk by over £10m, improving their profitability in the highly competitive grocery market. Where grocery suppliers are non-compliant with the expected operational standards, M&S can offer suppliers the opportunity to take their shipment back or to transfer stock to charity partners with confidence that there is no financial risk to their operations.
Swipe LeftSwipe RightI’m delighted to see M&S take the top spot in the Groceries Code Adjudicator (GCA)’s annual supplier survey, up from third last year, with the highest-ever recorded score of 99%. We’ve climbed 10 places in the last three years with digital and technology impacting several initiatives–notable mentions to the One Food Platform creation and the Good Faith Receipt Transformation Programme. TCS has been a critical partner in these initiatives, and we share in this success together.
RICHARD BEAUMONT
CTO—Group Support at Marks and Spencer
Related reading
Swipe Left
Swipe Right
Find out more
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?