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    Where adaptability meets advantage

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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
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      • ignio™
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      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
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      • Quartz™ – The Smart Ledgers™
      • TCS TwinX™
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  • Who we are
    • Overview Press tab for submenu items

      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

      Discover the difference
    • About Us
      • Leadership
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      Recent Press releases

      17 Jul 2025 TCS Ranked Among Top 20 Global Technology Brands in Brand Finance Tech 100 2025 List
      15 Jul 2025 TCS & MIT Sloan Management Review Launch New Research Series; Unveil Roadmap for Human-AI collaboration in Enterprises
      10 Jul 2025 Robust Order Book and Operational Resilience mark TCS’ Q1
      View all
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      16 Jul 2025 TCS Launches AI-Powered Research & Innovation Centre in Singapore to Accelerate Enterprise Innovation at Scale
      09 Jul 2025 TCS Launches ‘Gen AI Tech Pathway’ in its STEM Education Program goIT
      03 Jul 2025 TCS Unveils the 2025 Edition of TCS InQuizitive Across 12 Indian Cities, To Spotlight India’s Brightest Young Minds
      View all
    • Analyst recognition

      Recent recognitions

      17 Jul 2025 TCS a Leader in Life and Annuities Insurance BPS and Third-Party Administrator Services: Everest Group
      15 Jul 2025 TCS Recognized as a Leader in Healthcare Provider Digital Services by Everest Group
      01 Jul 2025 TCS Recognized as a Leader in Pharmacovigilance Operations Services by Everest Group
      View all
    • Events

      Upcoming events

      29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt
      22 Sep 2025 TCS Life Sciences Forum 2025 London
      10 Aug 2025 TCS BaNCS at COBA 2025, Brisbane, Australia
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    • Retail
    • Video

    Building an AI strategy for retail 

    Share Building a Retail AI Strategy to Transform Business Operations
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    Retail This will open an overlay

    Omnichannel CX and Intelligent Innovation – The Future of Retail

    Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
    Learn More
     about Omnichannel CX and Intelligent Innovation – The Future of Retail
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    Building a Smarter, Connected Tomorrow with AI-first and Agentic AI

    When paired with the right data, our AI-first services like agentic and custom AI drive enterprise transformation, improving productivity for a better tomorrow.
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     about Building a Smarter, Connected Tomorrow with AI-first and Agentic AI
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    From operational risks to underlying threats, learn how generative AI is reshaping non-financial risks, identifying opportunities, and improving risk management.
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    Manage data efficiently with TCS Automated Document Classification and Extraction
    The AI/ML based document digitization solution helps lenders improve operational efficiency and productivity
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    21 Oct 2024

    Generative AI and the future of retail

    The retail industry has used artificial intelligence (AI) to unlock predictive insights across the value chain over the past decade.

    Traditional AI solutions have helped retailers enhance shopping experiences, boost productivity, and enable data-driven decision-making. Generative AI (GenAI), however, provides retailers a unique opportunity to reimagine value chains, enhance loyalty, and rethink business models. Retailers need to build a strategy that can accommodate constant change, ensure data privacy compliance, and implement solutions that deliver business returns on investment.

    Developing the right AI strategy will enable retailers to transform business operations, consumer experiences, and revenue streams. Adopting an AI strategy isn’t just about staying relevant; it’s about leading change in the tech-driven future. By harnessing the creative capabilities of GenAI, retailers can unlock new avenues for growth, drive innovation, and deliver superior customer experiences across the entire value chain.

    Watch this CIO roundtable with executives from JCPenney, Belk, and TCS as they discuss the impact of GenAI, successful AI implementations across the retail industry thus far, and key challenges, and offer guidance to executives starting out on the AI journey.

    Building an AI strategy for retail

    Generative AI (GenAI) will provide retailers a unique opportunity to reimagine value chains, enhance loyalty, and rethink business models.

    Related reading

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    15 Jul 2025   Opens in new tab

    Harnessing the power of AI for retail-Part 1

    White Paper | 23 Apr 2024   Opens in new tab

    Woolworths optimises store spaces with TCS Optumera™

    Customer Testimonial | 07 Apr 2023   Opens in new tab

    Fine-tune pricing strategies with AI-ML to drive competitive advantage

    White Paper | 31 Oct 2023   Opens in new tab

    Transformation starts here

     

    Ready to step into the future of retail?

    Talk to our experts.

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