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Retail / white paper
Shalem Tirkey
Domain Consultant, Retail, TCS
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Automating retail store operations for superior customer engagement
The retail industry has always been at the forefront when it comes to adopting advanced technologies to improve operations and take customer experience to the next level. With artificial intelligence (AI) and machine learning (ML) set to redefine business processes across industries, it is only natural for retailers to explore the endless possibilities that are on offer. One such is the use of AI and ML based DataOps platform, which will not only enhance customer convenience and satisfaction, but also drives several benefits for retailers, such as:
Holiday Retail 2025: Balancing Agility with Empathy and Technology
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TCS and Morrisons: A Commitment to Innovation and Customer-centricity
Transforming Virtual Fashion Design and Retail with Generative AI
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