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Retail / white paper
Shalem Tirkey
Domain Consultant, Retail, TCS
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Automating retail store operations for superior customer engagement
The retail industry has always been at the forefront when it comes to adopting advanced technologies to improve operations and take customer experience to the next level. With artificial intelligence (AI) and machine learning (ML) set to redefine business processes across industries, it is only natural for retailers to explore the endless possibilities that are on offer. One such is the use of AI and ML based DataOps platform, which will not only enhance customer convenience and satisfaction, but also drives several benefits for retailers, such as:
A Framework to Track the Value of Retail Technology Investments
Human-centered AI in Retail Supply Chain
Holiday Retail 2025: Balancing Agility with Empathy and Technology
Supplier Branding: Driving Increased Sales and Brand Awareness
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