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Retail / WHITE PAPER
Gaurav Motani
Retail Digital Consultant, TCS
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Connecting multiple customer channels for meaningful customer engagement.
No doubt, a transaction becomes more valuable when it involves a personalized interaction. Therefore, retailers need to strengthen one-to-one customer relationships by:
Having an Enterprise-wide personalization vision
Creating 360 degree customer profiles
Profiling product and non-product content
Colruyt Improves Order Fulfilment with Autonomous Mobile Robots
Trent Unlocks Business Growth with ERP System Modernization
Transforming the Fashion Retail Experience with Agentic AI
Personalizing Retail Returns Management with AI