Retail / WHITE PAPER
- Overview
TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
- Overview
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Leadership
-
In the news
- Overview
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Perspectives
-
Topics
- Overview
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Top Results
Showing
10
01 - 07
Connecting multiple customer channels for meaningful customer engagement.
No doubt, a transaction becomes more valuable when it involves a personalized interaction. Therefore, retailers need to strengthen one-to-one customer relationships by:
Having an Enterprise-wide personalization vision
Creating 360 degree customer profiles
Profiling product and non-product content
Related reading
Find out more
©2022 TATA Consultancy Services Limited