Skip to main content
Skip to footer

  • Retail / POINT OF VIEW

Six Themes That Will Power Future Stores

You have these already downloaded

We have sent you a copy of the report to your email again.

Retail Week: August 4, 2020

Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty. However, post COVID-19, there are behavioral changes in the way consumers shop because of concerns around health and safety, and this is having a profound impact on retailers’ profit and loss (P&L).

Delivering safe, connected, experiential retail without adversely impacting P&L calls for a new operating model powered by algorithmic retailing. The entire retail business model must be re-aligned to macro environment changes. Retailers who harness data well with an algorithmic approach will be able to deliver a truly unified proposition that is profitable, while transforming into a resilient, adaptive, future-ready business.

This paper highlights six themes that will power future stores to drive superior omnichannel engagement and convenience, empowering customers to shop on their own terms.

Read the complete article here.

Related reading

TCS Optumera™ and TCS OmniStore™ Win Stevie Awards

White Paper | 28 Nov 2022

CPG Sales & Marketing Solutions | CRM | Trade Promotion Management

Solution | 22 Nov 2022

Building Smart Stores of the Future

White Paper | 14 Nov 2022

Towards a Modern Supply Chain Control Tower

White Paper | 14 Nov 2022

Transformation starts here

Want to deliver memorable experiences to your customers?

Talk to our experts

Find out more