Navigate the AI era with confidence. TCS helps you turn AI into a strategic partner that empowers talent, reimagines processes, and accelerates business transformation.
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Retail / white paper
Ryan McShera
Head, Retail Multichannel Practice, North America,TCS
You have these already downloaded
We have sent you a copy of the report to your email again.
The next big thing in enhancing customer experience
Retailers today are investing heavily in digital solutions to effectively address the ever-increasing expectations of customers for personalized offerings and a superlative shopping experience. As a result, voice commerce is positioned to emerge as the next disruptive digital channel in retail after online and mobile. Though still in its early stages, initial data around voice commerce suggests both opportunities and challenges for retailers.
This paper describes how the advancement in machine learning and natural language processing will drive the growth and success of voice commerce in the retail industry.
AI in Retail and CPG: From Hype to Hard Numbers
2/4Salling Group Embarks on an Enterprise AI Journey with TCS
3/4Reimagining Retail Growth through Circular Trade-in Models
4/4Building Supply Chain Resilience with Predictive Operations
Want to deliver memorable experiences to your customers?
Talk to our experts