At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Retail / white paper
Ryan McShera
Head, Retail Multichannel Practice, North America,TCS
You have these already downloaded
We have sent you a copy of the report to your email again.
The next big thing in enhancing customer experience
Retailers today are investing heavily in digital solutions to effectively address the ever-increasing expectations of customers for personalized offerings and a superlative shopping experience. As a result, voice commerce is positioned to emerge as the next disruptive digital channel in retail after online and mobile. Though still in its early stages, initial data around voice commerce suggests both opportunities and challenges for retailers.
This paper describes how the advancement in machine learning and natural language processing will drive the growth and success of voice commerce in the retail industry.
Transforming Virtual Fashion Design and Retail with Generative AI
TCS ignio™ AIOps Helps Belk Secure AI Edge for Operations
Agentic AI Coworker: DAIEL Framework for Retail Supply Chains
Colruyt Improves Order Fulfilment with Autonomous Mobile Robots
Want to deliver memorable experiences to your customers?
Talk to our experts