At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Retail / WHITE PAPER
Vaidy Rajamani
Consultant, TCS
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In the age of new consumerism, consumers are constantly re-assessing their priorities, changing their consumption habits, and gravitating toward the propositions of ‘experience’ and ‘value’. Customer experience is no longer about a transaction or a channel; it is about solving a problem or fulfilling a need or desire.
Delivering a fulfilling customer experience and creating exponential business value demands fresh thinking, new behaviors, and new capabilities. Find out how retailers can discover, reposition, and respond to the shifting realities of a polarized market.
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