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BFSI Platforms / white paper
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Products & Platforms
TCS BFSI Platforms
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TCS BFSI Platform: Transforming Financial Services for Better CX
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
Related Insights
In a digital world, insurers must adopt an ecosystem approach and modern tech for a multi-pronged, multi-channel, personalized customer engagement. Learn more.
Blog
20 Aug 2025
Through its digital transformation strategies and the TCS MFDM™ framework, TCS has helped Grupo Bancolombia earn greater revenues and an ROI ratio of 1:13
Customer Testimonial
16 Jun 2020
As annuity needs evolve, L&A carriers must adopt an ecosystem approach to educate customers on annuity products & for effective account consolidation. Know more.
White Paper
09 Jun 2021
Maximizing return on investments in life and annuities sector
With more and more consumers embracing the power of digital technologies, life and annuities providers are investing quite a few resources to modernize their systems and enhance consumer engagement. But digital transformation in insurance industry is progressing at a slow pace. Here are a few challenges which we will resolve in this whitepaper:
- Limited check-ins – Absence of enriched customer experience and hence, lesser check-ins
- Traditional business models and channel strategies – Slow rate of Digital Adoption by consumers in the sector
- Lack of incentivization – Limited incentives for consumers to switch from traditional channels
- Limited insights into customers - Lack of clear insight into customers and their experiences hindering digital adoption
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