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The solution uses AI-driven customer analytics and CDP software to boost digital transformation in insurance and deliver the next-best actions for better CX.
TCS Customer Intelligence & Insights™ is an AI/ML-enabled customer analytics software that helps deliver personalized CX, grow customer lifetime value, and achieve loyalty as an outcome.
TCS Customer Intelligence & Insights™ for banking delivers dynamic customer segmentation, recommends the next best action for personalized banking experiences.