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Chiranjib Bhattacharjee

Delivery & Operations Head, TCS iON

Pradeep Singh

Managing Consultant, TCS iON

Employability of students in the higher education sector in India is significantly lower than the global standards due to legacy curriculum, inflexible intra-disciplinary pedagogy, and institutional silos, leading to decelerated digitalization. Skills gap too is a major barrier toward enabling digitalization.

Institutions need to leverage digital capabilities to bring in standardization and meaningful automation to make their administration, learning, assessment, and placement processes much more flexible, simple, and transparent. The digital wave already taking shape in the industry is amplified further by the National Education Policy of India 2020 (NEP 2020) and the COVID-19 pandemic.

Today, higher education institutions are best placed to adopt a mix of Blue Ocean strategies to exploit opportunities in a post-pandemic world and fulfill the expectations of the industry while providing life-changing learning experience for their students.

About the author

Chiranjib Bhattacharjee
Chiranjib Bhattacharjee is a Managing Consultant at TCS iON, a strategic EdTech unit of TCS. Chiranjib is a thought leader and loves to solve real-life problems in the higher education segment with empathy, creativity, and teamwork.
Pradeep Singh
Pradeep Singh is the Delivery & Operations Head of the Higher Education segment at TCS iON, working closely with customer and cross-functional teams to create superior customer experience. In more than 20 years, Pradeep has worked across delivery, consulting and product streams for education, banking, and healthcare domains