TCS MasterCraft™ for connected intelligence
Powering AI-driven digital transformation and innovation
Solution
TCS MasterCraft™
TCS MasterCraft™: Enabling Cognitive and Intelligent Automation
Highlights
- The true value of artificial intelligence (AI) is realized when actionable insights are delivered to the appropriate employees, processes, and customers at the right time, in a consumable and self-service format, enabling informed decision-making.
- Although there are numerous technologies and tools available in the market, integrating them to streamline, automate, and operationalize end-to-end AI use cases and delivering them to the point of impact remains a time-consuming and effort-intensive process.
- TCS MasterCraft™ for connected intelligence offers a unified AI platform that enables data engineers, data scientists, business analysts, and prompt engineers to collaborate, develop, and deploy AI use cases at scale. The platform facilitates the activation of generated insights and determination of next-best actions, making them accessible through self-service apps or existing business applications and processes.
Challenges
Artificial Intelligence is transforming the way we live, work, and interact with one another and this has affected every industry, from manufacturing to retail, healthcare, banking, insurance, and others. Companies often face significant challenges in delivering AI use cases to businesses that are repeatable, responsible, and trusted so that the entire company becomes AI-enabled. The primary challenge lies in integrating AI into existing processes and systems, which implies identifying relevant application scenarios, fine-tuning AI models to scenarios, and ensuring that AI is seamlessly blended with the existing system. Since operationalizing the use cases for businesses require collaboration among multiple teams and most of the available tools require core data science involvement, the backlog for data science teams continues to grow, resulting in delays and extended time to market.
Overview
TCS MasterCraft™ for connected intelligence is a unified AI platform for data engineers, data scientists, ML engineers, prompt engineers, and business analysts to collaboratively implement and operationalize predictive and generative AI use cases for business at scale. This enables accelerating the proliferation of purposive AI agent-based AI use cases across the enterprise to enhance and automate tasks for employees, customers, and business processes. The platform delivers comprehensive yet modular capabilities to address data integration and preparation, predictive and generative AI, decision orchestration, analytics app builder, and insight activation APIs for enterprises to successfully operationalize AI use cases. The platform allows IT and business teams to rapidly create and deploy AI use cases with extreme self-service capabilities, empowering the entire organization to become AI-enabled efficiently.
Our solution
TCS MasterCraft™ for connected intelligence provides comprehensive end-to-end capabilities encompassing data integration and data preparation, AI/ML model build, train, and deploy, decision orchestration, and analytics app builder (Figure 1). This enables businesses to rapidly operationalize the proliferation of AI use cases across the enterprise to continuously deliver business value. The platform delivers scalable architecture built on containerized, microservices technologies which enables businesses to start small and scale. The platform also supports flexible deployment options across public and private clouds.
Key capabilities of the solution include:
Generative AI
- Accelerate your Generative AI use cases to production with a simplified self-services process to design, test, and deploy retrieval augmented generation (RAG) Gen AI use cases. The platform provides flexibility to leverage both open source and commercial LLMs and provides complete flexibility to customize and extend the platform to implement domain-specific use cases.
Analytics apps
- Build your analytics apps easily with built-in ready-to-use templates and widgets to make interactive dashboards with embedded purposive AI models to augment decision making and automate tasks.
Decision automation
- Move from traditional rule-based decision automation to the AI/ML model-based automation. TCS MasterCraft™ for connected intelligence provides a drag-and-drop canvas to implement next-best action decision strategies using a combination of business rules, AI/ML models, and contextual data.
Machine learning
- Build, train, and deploy machine learning models into production with TCS MasterCraft™ for connected intelligence platform’s comprehensive capabilities. The platform allows data scientists to create on-demand AI workspace and leverage the collection of model templates from regression, classification, forecasting, natural language processing etc., to accelerate the AI/ML model development. It enables ML engineers to manage deployed models with MLOps.
Data integration and preparation
- Build your enterprise data foundation or leverage the existing data foundation to activate AI use cases with TCS MasterCraft™ for connected intelligence as building a data foundation is critical for the success of any AI project. The platform provides a visual drag-and-drop canvas for data engineers to integrate, blend, and prepare the data to build a data lakehouse or an analytics data store.
Figure 1: Architectural diagram of the solution
Overview of TCS MasterCraft™ for connected intelligence
Figure 1: Architectural diagram of the solution
Benefits
- All-in-one comprehensive AI platform enabling users to streamline the development & deployment of Purposive AI use cases at scale across your enterprise with trust.
- Improve employee productivity by embedding purposive AI models to augment and automate their daily tasks.
- Improve operational efficiency by automating the tasks in enterprise business processes using the combined power of predictive and generative AI.
- Choose between private or public cloud based on your business needs as TCS MasterCraft™ for connected intelligence is built on open standards for cost-effective and flexible deployment.