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- TCS OmniStore™ Tag
TCS OmniStore™: A Unified Commerce Platform for Frictionless CX
TCS’ omnichannel retail commerce platform revolutionizes the way customers shop & helps retailers ensure frictionless & customer-centric experiences. Know more.
Related Insights
TCS OmniStore™, an AI-powered composable commerce platform, has emerged as the gold winner at the Globee Awards for its unified and composable architecture.
Article
12 Apr 2023
With emerging new technologies, retailers must adopt omnichannel retail across the point of sale (POS) to transform the CX for the future of commerce.
White Paper
10 Aug 2022
With the pandemic accelerating the shift to digital retail, live commerce enables retailers to improve customer experience & bridge the physical-digital divide.
White Paper
24 May 2022
Building loyalty with meaningful recommendations
Decoding customer context and intent is the key to hyper-personalization.
Despite investments in personalization by retailers, customers still feel the experience between channels is disconnected.
TCS OmniStore™ Personalization is an AI-powered decisioning engine that drives loyalty and lifetime value by balancing the in-the-moment intent of shoppers with a holistic omnichannel view of their long-term preferences in real time. It helps deliver contextual recommendations of products, offers, and content to both known and anonymous shoppers. You can avoid customer fatigue due to over-targeting through a goal-based, intelligent, connected interface that brings all your business teams together to optimize strategies to meet common business goals such as increasing sales and improving customer engagement.
Highlights
Features
Composable architecture for rapid innovation
Intent-based, next-best-action recommendations
In-session personalization for anonymous shoppers
Connected interface for strategies optimization
Algorithmic container built with explainability
Single-service design for easy integration
In Focus
Recognition
Gold for Composable Commerce Applications
Most Innovative Product
Omnichannel Technology of the Year
Best AI-ML solution
Drive loyalty and lifetime value
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