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    TCS is here to make a difference through technology.

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      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
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      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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    • TCS and Google Cloud
    • Case Study

    Telia unifies API management

    TCS helps the telecom major set up a cloud-based, scalable platform that boosts IT productivity.

    4 MINS READ

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    Highlights

    • Telecommunications company Telia was looking for a centralized API management platform that would boost collaboration among its IT units and allow for efficient API management.
    • Working with TCS, Telia built a centralized, cloud-based API development and management platform with hybrid architecture, micro gateways, and the capabilities to develop, discover, document, and reuse APIs.
    • Telia was able to improve time to market, productivity, cost efficiency, and extend its customer reach as the platform allowed easy integration with third-party vendors or partners.

    In this article

    Challenge inpage
    Solution inpage
    Benefits inpage
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    Challenge inpage
    Solution inpage
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    In this articleinpage
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    Challenge Solution Benefits Related reading

    Challenge

    Telia required a unified digital platform to efficiently manage APIs.

    In the absence of an enterprise-wide API management platform, it was challenging for the independent IT units and projects of telecommunications company Telia to collaborate meaningfully.  There were no developer portals through which APIs could be accessed and externalized. Without a defined lifecycle management system and documentation process in place, the APIs could not be optimally reused. Telia, therefore, needed a centralized development and access platform to manage and create APIs for its partners, and in the process, enable prototyping.

    Solution

    TCS equips Telia with a robust API development and management platform.

    TCS stepped in to help Telia build a centralized, cloud-based API development and management platform with hybrid architecture and micro gateways, leveraging Apigee Edge. This would accommodate capabilities and features to develop, discover, document, and reuse APIs.

    Using a three-phased approach, TCS began the transformation process. The first phase defined API lifecycles, from development, release, management, to operations, and the tools required. This also required establishing governance guidelines in line with Telia’s existing policies. During the next phase, TCS built the development and testing pipeline, and automated the relevant processes. The final phase dealt with developing advanced capabilities like API analytics and integrated monitoring  with third party tools.

    Benefits

    Telia accelerates its digital journey with API management.

    With TCS’ services, Telia was able to improve time to market, productivity, and cost efficiency. As a cloud-based solution, the Apigee API management platform was capable of integrating with third party vendors and extend Telia’s digital presence. 

    • Increased agility and transparency
    • Easy on-boarding of other IT units and projects to develop APIs on their own
    • Lesser time required for API provisioning and integration
    • Easy and flexible integration with third party vendors or partners to extend customer reach and value
    • Higher revenue with robust and reusable APIs

     

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