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Digital transformation is more than technology adoption

Ashok Pai

Global Head of Cognitive Business Operations, TCS

Highlights

  • Most enterprises that embark on the digital transformation journey achieve only partial success. Why? Because digital business transformation is more than a technology upgrade. 
  • For an enterprise to scale digitally, it must recraft its entire operating model, using technology-driven processes, tools, mindsets, and skills.
  • It can be challenging, but there’s significant payoff: increased agility, time savings, innovation, and happier employees and clients.