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Cognitive Business Operations
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Unlock Business Agility and Future-ready Operations with TCS
Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
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Using next-gen tech like artificial intelligence, generative, and agentic AI, we help brands deliver hyper-personalized experiences to elevate customer journeys.
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Leading banking and financial firms into a digital future.
CHALLENGE
Emerging trends and disruptions are redefining the business model of banks and financial institutions. With the proliferation of new age payments, alternative lending mechanisms, and automated solutions, among others, it is increasingly critical for these institutions to focus on innovative ways to meet customer demands. They need to evolve and adopt sophisticated digital technologies to drive customer value and ensure growth in a changing banking landscape.
TCS SOLUTION
"TCS Banking and Finance Business Operations enables enterprises to stay ahead in a dynamic business landscape and achieve sustained and profitable growth. We provide end-to-end Banking and Financial Services (BFS) across corporate banking, capital markets, and consumer banking value chain."
We partner with BFS companies to design, enable, and execute business operations to drive customer value. We enable digital transformation with an innovative suite of financial solutions, which include mobile-based applications, banking-specific RPA components, web-based debt management, and fraud management solutions, among other services.
BENEFITS
$1.8 million potential savings through digital transformation
$15 million revenue leakage prevented
Up to 30% improvement in efficiency ratio through platform-led transformation
Up to 60% reduction in average cost per transaction
15–20% reduction in fraud losses
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