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TCS Worldwide
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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

    Discover all solutions
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      We’re in it for good, driving positive change for the benefit of all.

      Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.

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      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
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      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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    What we do
    • Overview Press tab for submenu items

      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
      • Communications, Media, and Information Services
      • Education
      • Energy, Resources, and Utilities
      • Healthcare
      • High Tech
      • Insurance
      • Life Sciences
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      • Travel and Logistics
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      • Cloud
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      • Data and Analytics
      • Enterprise Solutions
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      • Network Solutions and Services
      • TCS Interactive
      • Sustainability Services
    • Products and Platforms
      • TCS ADD™
      • TCS BANCS™
      • TCS BFSI Platforms
      • TCS CHROMA™
      • TCS Customer Intelligence & Insights™
      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
      • TCS OmniStore™
      • TCS Optumera™
      • TCS Tap™
      • Quartz™ – The Smart Ledgers™
      • TCS TwinX™
      • TCS MasterCraft™
      • Jile™
    Overview
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  • Products and Platforms expand here
    • TCS ADD™
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    • TCS BFSI Platforms
    • TCS CHROMA™
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    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
  • Who we are
    • Overview Press tab for submenu items

      We’re in it for good, driving positive change for the benefit of all.

      Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.

      Discover the difference
    • About Us
      • Leadership
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    • Overview Press tab for submenu items

      Extraordinary expertise leads to remarkable results.

      We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.

      Discover Expert Insights
    • Customer Stories
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      • Metaverse
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  • Careers
    • Overview Press tab for submenu items

      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

      Join us
    • India
      • India
    • Americas
      • Argentina
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      • Colombia
      • Ecuador
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    • Overview Press tab for submenu items

      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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    • Overview Press tab for submenu items

      TCS works hand in hand with world-leading investors.

      Tata Consultancy Services Limited
      NSE:TCS
      INR
      Discover more FY24-25 debrief
    • Management Commentary
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    TCS Worldwide
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    • Cognitive Business Operations

    TCS Cognix™ Platform: Multi-tenant platform for futuristic growth 

    Share TCS Cognix™ Platform: Building Service Resiliency & Business Agility
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    Cognitive Business Operations This will open an overlay

    Unlock Business Agility and Future-ready Operations with TCS

    Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
    Learn More
     about Unlock Business Agility and Future-ready Operations with TCS
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    Related Insights
    TCS Customer Experience Service: Ensuring Comprehensive CX Operations
    Using next-gen tech like artificial intelligence, generative, and agentic AI, we help brands deliver hyper-personalized experiences to elevate customer journeys.
    Solution
    16 Apr 2025
    Mortgage Lending in the Metaverse: A New Era for Financial Services
    This blog explains how mortgage lending is evolving in the metaverse, creating new opportunities in virtual assets and digital property markets. Learn more.
    Blog
    10 Jan 2025
    TCS at Shared Services and Outsourcing Week 2025, Orlando
    TCS was at SSOW 2025 to showcase its global business services capabilities and how its generative and agentic AI-powered solutions are driving business process transformation.
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    24 Feb 2025

    Highlights

    • Enterprises are focusing on creating digital communities to minimize risks and complexities in their IT operations and streamline integration of applications.
    • TCS Cognix Platform offers end-to-end IT infrastructure services across data center, digital workspace, and network and service management.
    • The ‘always-on’ Cognix Platform ensures 100% platform availability to enable business resiliency and comes with several levels of inherent security and regulatory compliances.

    In this article

    Overview inpage
    Solution inpage
    Benefits inpage
    Why TCS inpage
    Overview inpage
    Solution inpage
    Benefits inpage
    Why TCS inpage
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    In this articleinpage
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    Overview Solution Benefits Why TCS

    Overview

    TCS research indicates 87% of CXOs believe using platform-based services will help their organizations become resilient and purpose-led.

    As enterprises begin using digital technologies, there is a shift from seeking IT services from vendors to selecting transformation partners who add value to organizations.

    TCS Cognix™ Platform is a transformational platform that focuses on providing service resiliency, business agility, and enhanced customer experience to organizations. It’s a modular, global, secure, multi-tenant platform offering standardized and futuristic IT services with integrated processes and technologies. This future-ready service delivery platform is based on TCS’ Machine First™ philosophy that allows customers to realize the value of artificial intelligence and machine learning by blending  disparate interconnected business systems, processes, and infrastructure to drive smart decisions and transform operations.

    SOLUTION

    Drive service resilience, business agility and enhanced customer experience with futuristic IT services.

    TCS Cognix Platform helps enterprises accelerate IT infrastructure transformations, enabling greater operational efficiency and agility through the following features: 

    Integrated operations: Enables integration through automated, agile, secure, and compliant operations across data center, digital workspace, and network and service management.

    Ready-to-consume value builders: Uses 100+ out-of-box automation use cases and AI-ML-driven value builders across industries, enabling faster benefit realization with seamless integration of third-party tools. 

    Business contextualization: Helps tightly coupled IT and business operations predict, prescribe, and remediate performance issues or failures that can impact operations. 

    Metric-driven governance: Offers end-to-end ownership with agile, unified governance that helps to deliver resilient operations, adopting a zero-incident culture.

    BENEFITS

    Achieve synergized operations

    With TCS’ Cognix Platform, businesses can reap the following benefits: 

    • Increased business value 

    • Faster and more secure response 

    • Easy integration and rapid onboarding 

    • Cost optimization 

    METRICS

    Swipe Right
    Swipe Left
    90%

    Prediction

    Accuracy in predicting disruptions in business operations

    100%

    Availability

    Platform availability with enhanced response speed

    32%

    Response Rate

    Faster service desk response rate using TCS MFDM™

    50%

    Onboarding

    Faster onboarding and simpler contracting

    35%

    MTTR

    Decrease in overall mean time to repair (MTTR) leading to cost efficiencies

    20%

    Cost optimization

    Cost optimization across integrated business operations

    THE TCS ADVANTAGE 

    Ensure seamless integration of service models into businesses.

    • Modular, scalable solutions: TCS Cognix Platform is designed to deliver service resiliency, business agility, and enhanced user experience to organizations at optimized costs. Our Machine First Delivery Model (MFDM™) enables horizontal and vertical scaling and modular growth faster.

    • Contextual knowledge across domains: TCS’ AI automation masters across 14 industries offer extensive automation and IT expertise.

    • Flexibility and transparency: Our insights-based operations allow leaders visibility into the health of their operations. 

    • Leadership in digital delivery solutions: TCS is recognized as the leader in next-generation infrastructure services by renowned global analysts, such as Forrester, Gartner, ISG, and HFS.

    whats next story

    Accelerate IT infrastructure

    Read More
    whats next story IT infrastructure

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    Transformation starts here

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