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      16 Jun 2025 Council of Europe Development Bank Partners with TCS to Transform Reconciliation Processes
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    • Cognitive Business Operations

    TCS Cognix™ Platform: Multi-tenant platform for futuristic growth 

    Share TCS Cognix™ Platform: Building Service Resiliency & Business Agility
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    Cognitive Business Operations This will open an overlay

    Unlock Business Agility and Future-ready Operations with TCS

    Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
    Learn More
     about Unlock Business Agility and Future-ready Operations with TCS
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    10 Jan 2025

    Highlights

    • Enterprises are focusing on creating digital communities to minimize risks and complexities in their IT operations and streamline integration of applications.
    • TCS Cognix Platform offers end-to-end IT infrastructure services across data center, digital workspace, and network and service management.
    • The ‘always-on’ Cognix Platform ensures 100% platform availability to enable business resiliency and comes with several levels of inherent security and regulatory compliances.

    In this article

    Overview   inpage
    Solution   inpage
    Benefits   inpage
    Why TCS   inpage
    Overview inpage
    Solution inpage
    Benefits inpage
    Why TCS inpage
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    In this articleinpage
    Go to top
    Overview Solution Benefits Why TCS

    Overview

    TCS research indicates 87% of CXOs believe using platform-based services will help their organizations become resilient and purpose-led.

    As enterprises begin using digital technologies, there is a shift from seeking IT services from vendors to selecting transformation partners who add value to organizations.

    TCS Cognix™ Platform is a transformational platform that focuses on providing service resiliency, business agility, and enhanced customer experience to organizations. It’s a modular, global, secure, multi-tenant platform offering standardized and futuristic IT services with integrated processes and technologies. This future-ready service delivery platform is based on TCS’ Machine First™ philosophy that allows customers to realize the value of artificial intelligence and machine learning by blending  disparate interconnected business systems, processes, and infrastructure to drive smart decisions and transform operations.

    SOLUTION

    Drive service resilience, business agility and enhanced customer experience with futuristic IT services.

    TCS Cognix Platform helps enterprises accelerate IT infrastructure transformations, enabling greater operational efficiency and agility through the following features: 

    Integrated operations: Enables integration through automated, agile, secure, and compliant operations across data center, digital workspace, and network and service management.

    Ready-to-consume value builders: Uses 100+ out-of-box automation use cases and AI-ML-driven value builders across industries, enabling faster benefit realization with seamless integration of third-party tools. 

    Business contextualization: Helps tightly coupled IT and business operations predict, prescribe, and remediate performance issues or failures that can impact operations. 

    Metric-driven governance: Offers end-to-end ownership with agile, unified governance that helps to deliver resilient operations, adopting a zero-incident culture.

    BENEFITS

    Achieve synergized operations

    With TCS’ Cognix Platform, businesses can reap the following benefits: 

    • Increased business value 

    • Faster and more secure response 

    • Easy integration and rapid onboarding 

    • Cost optimization 

    METRICS

    Swipe Right
    Swipe Left
    90%

    Prediction

    Accuracy in predicting disruptions in business operations

    100%

    Availability

    Platform availability with enhanced response speed

    32%

    Response Rate

    Faster service desk response rate using TCS MFDM™

    50%

    Onboarding

    Faster onboarding and simpler contracting

    35%

    MTTR

    Decrease in overall mean time to repair (MTTR) leading to cost efficiencies

    20%

    Cost optimization

    Cost optimization across integrated business operations

    THE TCS ADVANTAGE 

    Ensure seamless integration of service models into businesses.

    • Modular, scalable solutions: TCS Cognix Platform is designed to deliver service resiliency, business agility, and enhanced user experience to organizations at optimized costs. Our Machine First Delivery Model (MFDM™) enables horizontal and vertical scaling and modular growth faster.

    • Contextual knowledge across domains: TCS’ AI automation masters across 14 industries offer extensive automation and IT expertise.

    • Flexibility and transparency: Our insights-based operations allow leaders visibility into the health of their operations. 

    • Leadership in digital delivery solutions: TCS is recognized as the leader in next-generation infrastructure services by renowned global analysts, such as Forrester, Gartner, ISG, and HFS.

    whats next story

    Accelerate IT infrastructure

    Read More
    whats next story IT infrastructure

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    Transformation starts here

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