- Perpetually Adaptive Enterprise Press tab for submenu items
Where adaptability meets advantage
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
-
Alliances
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- About Us Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
Brand
-
Leadership
-
Community
-
Sustainability
-
Inclusion
-
Values
- Customer Stories Press tab for submenu items
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
-
Events
Upcoming events
29 Sep 2025 TCS BaNCS and Quartz at SIBOS 2025, Frankfurt22 Sep 2025 TCS Life Sciences Forum 2025 LondonView all16 Sep 2025 Shaping Tomorrow through AI -
Analyst Recognition
-
Global Studies
- Build a future with us Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Build a future with us
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Investor Relations
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Global
-
Localized sites
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
service
Cognitive Business Operations
This will open an overlay
Unlock Business Agility and Future-ready Operations with TCS
Our Cognitive Business Operations caters to enterprises’ digital transformation needs and helps them achieve business continuity and resilient operations.
Related Insights
Tata Consultancy Services’ Strong Domain Expertise, Investments in Network Automation Offerings, and Pool of Skilled and Talented Resources Were Cited as Key Strengths
Analyst Reports
23 Jan 2024
Intelligent Automation (IA) is a lot more than just smart or fast. We outline ways for enterprises to derive purposeful and strategic value from automation.
Blog
23 Feb 2023
From leveraging AI/ML techniques to embracing innovation, here are TCS’ six key elements that enable successful operations and drive consistent business value.
Blog
11 May 2022
Highlights
- Enterprises are focusing on creating digital communities to minimize risks and complexities in their IT operations and streamline integration of applications.
- TCS Cognix Platform offers end-to-end IT infrastructure services across data center, digital workspace, and network and service management.
- The ‘always-on’ Cognix Platform ensures 100% platform availability to enable business resiliency and comes with several levels of inherent security and regulatory compliances.
In this article
Back to top
Go to top
In this articleinpage
Go to top
Overview
TCS research indicates 87% of CXOs believe using platform-based services will help their organizations become resilient and purpose-led.
As enterprises begin using digital technologies, there is a shift from seeking IT services from vendors to selecting transformation partners who add value to organizations.
TCS Cognix™ Platform is a transformational platform that focuses on providing service resiliency, business agility, and enhanced customer experience to organizations. It’s a modular, global, secure, multi-tenant platform offering standardized and futuristic IT services with integrated processes and technologies. This future-ready service delivery platform is based on TCS’ Machine First™ philosophy that allows customers to realize the value of artificial intelligence and machine learning by blending disparate interconnected business systems, processes, and infrastructure to drive smart decisions and transform operations.
SOLUTION
Drive service resilience, business agility and enhanced customer experience with futuristic IT services.
TCS Cognix Platform helps enterprises accelerate IT infrastructure transformations, enabling greater operational efficiency and agility through the following features:
Integrated operations: Enables integration through automated, agile, secure, and compliant operations across data center, digital workspace, and network and service management.
Ready-to-consume value builders: Uses 100+ out-of-box automation use cases and AI-ML-driven value builders across industries, enabling faster benefit realization with seamless integration of third-party tools.
Business contextualization: Helps tightly coupled IT and business operations predict, prescribe, and remediate performance issues or failures that can impact operations.
Metric-driven governance: Offers end-to-end ownership with agile, unified governance that helps to deliver resilient operations, adopting a zero-incident culture.
BENEFITS
Achieve synergized operations
With TCS’ Cognix Platform, businesses can reap the following benefits:
Increased business value
Faster and more secure response
Easy integration and rapid onboarding
Cost optimization
METRICS
Swipe Right
Swipe Left
90%
Prediction
Accuracy in predicting disruptions in business operations
100%
Availability
Platform availability with enhanced response speed
32%
Response Rate
Faster service desk response rate using TCS MFDM™
50%
Onboarding
Faster onboarding and simpler contracting
35%
MTTR
Decrease in overall mean time to repair (MTTR) leading to cost efficiencies
20%
Cost optimization
Cost optimization across integrated business operations
THE TCS ADVANTAGE
Ensure seamless integration of service models into businesses.
Modular, scalable solutions: TCS Cognix Platform is designed to deliver service resiliency, business agility, and enhanced user experience to organizations at optimized costs. Our Machine First Delivery Model (MFDM™) enables horizontal and vertical scaling and modular growth faster.
Contextual knowledge across domains: TCS’ AI automation masters across 14 industries offer extensive automation and IT expertise.
Flexibility and transparency: Our insights-based operations allow leaders visibility into the health of their operations.
Leadership in digital delivery solutions: TCS is recognized as the leader in next-generation infrastructure services by renowned global analysts, such as Forrester, Gartner, ISG, and HFS.
whats next story
Accelerate IT infrastructure
whats next story
![IT infrastructure]()
Related reading
1/4
Cognitive Business Operations
TCS Customer Experience Service: Ensuring Comprehensive CX Operations
Solution
|
16 Apr 2025
Opens in new tab
2/4
Cognitive Business Operations
Embracing Proactive HR Operations with Digital Friends
White Paper
|
11 Feb 2025
Opens in new tab
3/4
Cognitive Business Operations
Future-ready Supply Chain and Procurement Services
Solution
|
20 Dec 2024
Opens in new tab
4/4
TCS Supply Chain Services
Article
|
20 Dec 2024
Opens in new tab
Transformation starts here
Ready to unlock value with cognitive, integrated operations?
Talk to our experts
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?