Insurance Cognitive Business Operations Services for Insurers

Service

Help Insurers achieve growth and profitability while staying relevant to customer needs.

CHALLENGE

Insurance industry is in the midst of a transformation largely driven by evolving customer expectations and fintech-led disruptions. Insurers are looking to accelerate growth by prudent allocations to strategic investments and creative solutions that can address limitations of complex and dated technology, fragmented operations and legacy business books. Such investments are aimed at aligning business portfolios and operations with profitable customer segments.

TCS SOLUTION

TCS is a transformation and innovation partner of choice for global insurers and has been instrumental in delivering superior customer experience, improved operational performance, and rationalized technology landscape. TCS proactively partners with customers to address demands of the changing marketplace through cognitive approach and develop a host of cognitive solutions aligned with our overall offerings.

Our comprehensive services include:

Life and Annuity
Retirement and Pensions
Property and Casualty
Re-insurance
Broking

In addition, TCS offers enterprise services such as procurement, HR, F&A, customer services, Business Support (BFSS), and analytics and insights.

TCS has a proven track record in providing impactful business solutions. Our customers partner with us to leverage:

Business 4.0™ framework
Business Consulting
Delivery Excellence
IT-BPS Synergy
Platform Solution

BENEFITS

Following benefits were realized by various clients:

USD 1.12 billion subrogation recovery with 15% CAGR growth through Robotic Automation
USD 2.5 billion Revenue realization through new business campaigns
4.5 million policies migrated to BaNCS to avoid loss from fraud worth GBP 1.6 million through IT-BPS Synergy
80% reduction in backdating costs leading to USD 2.9 million in savings through Rigor in Operation
Automation of Pension Transfer to reduce annual costs worth GBP 180k
Transformation journey across business channels turning 95% processes digital
5 days to 5 Minute Policy Issuance by eliminating human engagement and reducing handling time

Transformation starts here

Ready to unlock value with cognitive, integrated operations?

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Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

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Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Global knowledge. Local support

Insurance Cognitive Business Operations

Service

Transformation starts here

Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Global knowledge. Local support

Service

Related reading

Transformation starts here