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    • Overview

      TCS is here to make a difference through technology.

      Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Goods and Distribution
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      • TCS ERP on Cloud
      • ignio™
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    • ignio™
    • TCS iON™
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    • Overview

      We’re in it for good, driving positive change for the benefit of all.

      Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.

      Discover the difference
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      Recent News

      27 Nov 2023 TCS launches new Generative AI practice in collaboration with AWS
      22 Nov 2023 TCS Ranked #1 in Spain for Customer Satisfaction in Service Delivery Among IT and Cloud Services Providers
      20 Nov 2023 ASX signs agreement with TCS to replace its cash equities clearing and settlement platform
      View All
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      Want to be a global change-maker? Join our team.

      At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

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    • Consulting / case study

    M&S Empowers Talent, Fuels Efficiency

     

    Transformed HR operations supports human capital, reduces costs, and achieves strategic goals.

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    Challenge

    M&S’ vision of revamping HR was hampered by complex, customized systems.

     

    To effectively manage 83,000+ employees, M&S needed to transform their Human Capital Management systems. Aligning with key business goals and improving user experience for their staff was critical. But, an obsolete, highly customized, and complex system prevented them from adding new features and enhancements. They needed a one-stop portal with better accessibility and reliability that would serve as a single source of Business Intelligence for HR reports. A dynamic HR hub was the only way Marks & Spencer could realize their vision of world class talent management.

     

     

    Modernize diverse applications and deliver a single-point HR solution.

     

    With our rich domain expertise in retail and technology, TCS partnered with M&S to deploy a host of new HR features. We upgraded their Oracle PeopleSoft Human Capital Management system and implemented a dynamic portal called PeopleSoft Interaction Hub which acted as a gateway to several HR applications.

    All HR functionalities were integrated via a convenient and user-friendly single sign-on feature. M&S’ employees were now able to easily view and manage relevant HR information and their personal data.

    By incorporating Oracle Business Intelligence reporting features, our solution allowed HR data reports to be directly published on a standardized portal. We eliminated complex and cost-prohibitive customizations by mapping business requirements onto out-of-the box PeopleSoft 9.2 features, applying industry best practices.

     

    M&S achieves HR transformation to realize its strategic vision.

     

    We implemented a load balancer to optimize network traffic and used IBM Tivoli to alert and monitor, improve batch processing of HR data, and to maximize IT application availability.

    By enabling M&S to transition to a robust Oracle database, we propelled IT efficiency, system performance, and employee satisfaction.

     

    what made this happen

    • Cloud strategy and transformation

    • Consumer experience transformation

    • Enterprise agility

    • Innovation strategy and transformation

    • Next-gen enterprise transformation

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