QIAGEN goes digital
Futuristic e-commerce platform to reimagine customer experience for QIAGEN.
- Perpetually Adaptive Enterprise Press tab for submenu items
Where adaptability meets advantage
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
-
Alliances
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- About Us Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
Brand
-
Leadership
-
Community
-
Sustainability
-
Inclusion
-
Values
- Customer Stories Press tab for submenu items
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
-
Events
Upcoming events
01 Dec 2025 TCS at AWS re:Invent 202517 Nov 2025 TCS at RiskMinds International 2025View all11 Nov 2025 TCS at Future Travel Experience Asia 2025 -
Analyst Recognition
-
Global Studies
- Seize the future Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Seize the future
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Investor Relations
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Services
Consulting
This will open an overlay
TCS Consulting Services to Achieve Success in the Digital Era
Our services provide clients with business innovation strategies to succeed in the digital world and ensure a seamless transformation journey. Know more.
Related Insights
Read how a successful ecosystem collaboration can help businesses achieve purpose-driven growth and prioritize ESG culture for long-term business viability.
White Paper
25 May 2022
Understand the data center decommissioning challenges during corporate spin-offs and strategies that ensure business continuity and minimal disruption.
Blog
29 Sep 2025
TCS leveraged generative AI-powered automated solutions to help a large Canadian bank reimagine cash management, simplify the digital experience, and more.
Case Studies
10 Sep 2025
Highlights
- Customers in biotechnology tend to quickly outgrow traditional sales channels like e-mail and phone.
- QIAGEN wanted to engage it's large customer base with a savvy and seamless online platform.
- TCS leveraged SAP Hybris to deliver an enhanced ecommerce platform for QIAGEN.
In this article
Back to top
Go to top
In this articleinpage
Go to top
Stay relevant
QIAGEN needed feature rich online channel to sell highly specialized products.
Customers in biotechnology tend to quickly outgrow traditional sales channels like e-mail and phone. QIAGEN wanted to engage with its large international customer base with a savvy and seamless online platform. They also sought to boost sales by migrating their specialized suite of products to a self-service web shop. The platform had to be convenient, user-friendly, and personalized while still supporting a wide spectrum of capabilities and the latest web store features.
Enhanced e-commerce
TCS leveraged SAP Hybris to deliver an enhanced e-commerce platform for QIAGEN.
TCS tailored a transformative e-commerce solution for QIAGEN. For the platform’s essential features, we used a Minimum Viable Product approach. This included businesses and technical processes, along with key adoption elements.
Under business processes, we managed QIAGEN’s exhaustive catalogue, pricing and payment, and order processing. Technical processes included Hybris Commerce, PIM integration, SAP integration, Salesforce integration, user interface, search and search engine optimization, and account management. Key adoption elements spanned integration testing, documentation, support, and training.
How we did it
How did QIAGEN create a multi-channel, feature-rich e-commerce platform in 6 months?
We used an agile sprint methodology to speed up development and mitigate the risks of a geographically distributed team. We
also scheduled deliveries in incremental stages, and provided end-to-end integration testing, user acceptance testing support, 24/7 support, an integrated toolset, and training sessions to QIAGEN. By expertly leveraging the SAP Hybris, we enabled QIAGEN to offer its customers a sophisticated shopping experience across every touchpoint.
what made this happen
Cloud strategy and transformation
Consumer experience transformation
Enterprise agility
Innovation strategy and transformation
Next-gen enterprise transformation
Related reading
1/4
Consulting
Solving Data Center Decommissioning Challenges During Spin-offs
Blog
|
29 Sep 2025
Opens in new tab
2/4
Consulting
Perpetually Adaptive Supply Chains: Driving Risk Mitigation, Growth
Article
|
04 Sep 2025
Opens in new tab
3/4
Consulting
Building a Tariff-smart Supply Chain – Agile, Resilient, Intelligent
Article
|
25 Aug 2025
Opens in new tab
4/4
Consulting
The Role of Global Payroll in Defining M&A Success
Blog
|
16 Jul 2025
Opens in new tab
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?