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The interruption in supply due to the COVID-19 pandemic has changed the relationship between marketing, selling, and sourcing, requiring full visibility of supply chain to execute successful marketing campaigns.
While B2B businesses want to leverage the uncertainties in supply, to position themselves as additional suppliers, B2C businesses are looking to introduce certainty into logistics by moving customers from a one-time purchase to a subscription purchase. With uncertainties such as buyer preferences, national security issues, and location of production, marketers now need to collaborate with the CEO, digital commerce, production, and logistics departments to revisit order-time assumptions when planning campaigns. Marketers need to consider four strategies that affect the capital requirements and marketing decisions:
- Carrying more inventory close to the customer
- Seeking multiple logistics chain suppliers
- Extending logistics contracts to lock in delivery capabilities
- Moving production closer to markets
Image of Alistair Davidson
Alistair Davidson
Alistair Davidson is a marketing strategist with particular interest in content. He has been the CEO of a number of software companies, developed and launched more than 20 software products, authored six books on strategy, IT strategy and innovation. He has an MBA and undergraduate degree from Harvard University.
Image of Murugan Sivasubramanian
Murugan Sivasubramanian
Murugan is a digital experience leader focusing on channels and commerce at TCS. He has over 14 years’ experience in leading business and digital transformation initiatives for Fortune 100 companies.
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