Disrupt, empower, transform—elevate human potential with AI
TCS, a proud Innovator Sponsor at Dreamforce 2025, Salesforce’s flagship annual event.
San Francisco came alive with over 50,000 industry leaders and salesforce customers, partners, and experts experiencing the AI disruption at this year’s Dreamforce.
With its powerhouse partnership with Salesforce, TCS featured its extensive capabilities in enhancing customer experience and empowering workforces through transformative AI-powered solutions for smart customer relationship management (CRM).
Together, TCS and Salesforce go beyond technology modernization, forming a powerhouse partnership for experience-led business transformation rooted in contextual knowledge.
Client speaking sessions
Together with our clients, we make enterprises agile, resilient, and sustainable in their digital transformation journeys, enabling them to enhance customer experiences and accelerate the time to market. Attendees descended on our sessions in large numbers to hear our customer speakers share their inspiring success stories on how TCS helped them transform with the power of AI.
Oct 14 I 2:15 - 3:00 pm PDT
Venue : Metreon AMC, L3, Theatre 10
Speakers
In this TCS-led panel with IDC and industry leaders, the speakers discussed in detail on how the AI maturity journey is unravelling for various enterprises, how it is impacting each of their own companies and the interesting opportunities resulting from this path.
Oct 14 I 4:00 - 4:20 pm PDT
Venue: Moscone North, LL, Campground, Theater 3
Speakers
Honeywell and TCS leaders explored how to drive revenue growth through an AI-augmented workforce. They delved in depth on the importance of a data-driven sales ecosystem on Salesforce to improve business outcomes and how Honeywell was succeeding at this endeavour.
Oct 14 I 4:30 - 4:50 pm PDT
Venue: Moscone North, LL, Campground, Theater 3
Speakers
In this session, industry leaders discussed how they are delivering elevated customer experiences and transforming lead to cash processes through Salesforce AI enabled ecosystems.
Oct 15 I 11:30 - 11:50 am PDT
Venue: Moscone North, LL, Campground, Theater 3
Speakers
Leaders from Webster went on to discuss how the company was enabling a single-pane-of-glass solution to provide their call agents a 360-degree customer view with TCS and also how they envisioned AI to power targeted summary and disposition for them.
Oct 16 I 9:30 - 9:50 am PDT
Venue: Moscone West, L3, Theater 19
Speakers
In conversation with TCS, the customer speaker shared his perspective on how Salesforce and AI can tackle today’s biggest challenges, from his extensive experience spanning travel, fintech, manufacturing, and homebuilding.
Oct 14 | 1:00 - 1:25 pm PDT
Venue: B Bar Lounge Restaurant
Speakers
In this session, live steamed during the event, TCS and industry leaders from manufacturing explored how factories are evolving into living, learning ecosystems powered by Agentic AI, digital twins, and intelligent automation.
The session brought out insights came up on how connected ecosystems, adaptive technologies, and human-machine collaboration are reshaping the industrial landscape.
Oct 14 I 12:30 - 1:30 pm PDT
Venue: Social terrace, 4th floor, W Hotel
Speakers
Oct 15 I 8:00 - 9:00 am PDT
Venue: Social terrace, 4th floor, W Hotel
Speakers
Oct 16 I 12:00 - 2:00 pm PDT
Venue: Social terrace, 4th floor, W Hotel
Speakers
Panel discussion: Future-ready conversations: Unlocking adaptability in Manufacturing
Thought Leadership
Exciting demos at the booth TCS booth covered not only our innovative solutions for AI, privacy, and data security , but also our proprietary offering - TCS Crystallus™ on Salesforce, and solutions for sustainability, hyper-personalization, DevSecOps, among others. A hub for action, the booth also saw our leaders and experts meet and create stronger connects with our customers, partners and prospects extending our promise for reimagining businesses and realizing exponential growth.
TCS leaders share their vision for the future of agentic AI through industry-specific TCS Crystallus™ offerings, highlighting continued investments in AI, human-centric innovation, and strategic partnerships that drive adaptive and customer-focused transformation.
Day one of the event witnessed powerful insights from our customers and leaders at our speaking session on the evolving AI landscape and how human-centric AI is reshaping CX.
Leveraging our strategic collaboration with Salesforce, TCS showcased live demos of our game-changing solutions from TCS Crystallus™ for Salesforce to hyper-personalization at our booth, don’t miss the chance to experience live demos of our game-changing solutions.
At the event, TCS engaged in insightful discussions on the evoling role of AI to deliver measurable business outcomes. We also saw compelling insights on how DataCloud and Agentforce are shaping the future of AI-led transformation from TCS and ListEngage – the newest member of the TCS family.