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Artificial Intelligence (AI) technology becoming main stream is strongly dependent on the quality of data that is used to embed ‘intellect’ into algorithms. AI—as a tool that utilizes value-added data—is used to build smart programs that negate the need for human intervention, especially, in performing repetitive tasks.

In today’s context, tech firms are investing considerably in AI platforms to help their clients increase bottom-line by cutting operational costs. Data driven insights not only enable strategic decisions for business leaders but also provide timely operational intelligence to automate business processes and provide more targeted and personalized service delivery for improved customer experience.

Read the whitepaper.

Kanupriya Gupta

Business Analyst, TCS BaNCS


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