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10 MINS READ

Mahesh Gothal

Center Head, India, TCS Salesforce Practice

Highlights

  • Global organizations have been looking at CX to boost their customer relationship management (CRM) and position their brand.
  • Salesforce.com, Inc., an innovative cloud computing company, pioneered the idea of CRM on the cloud.
  • About 4.2 million jobs will be created in the Salesforce ecosystem by 2024.