Baby Veeraraghavan is a business architect leader in the healthcare unit at TCS. She has over 23 years of experience in various domains, that include technology, solutions, product life cycle, delivery management, advisory and consulting for healthcare, travel and hospitality, and insurance. She has successfully managed multiple strategic initiatives of quality transformation programs with TCS’ Quality Engineering and Transformation practice and has conceptualized strategic solutions and QE platforms with utmost focus on quality, customer experience, and business value.