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Mounir Merhi is the OSS Segment Head for TCS’ Communications, Media, and Information Services (CMI) business unit. He advises TCS’ CMI customers worldwide on OSS transformation strategies and architecture roadmaps. Prior to joining TCS, Merhi spent 15 years at global CSPs where he managed several functions in network engineering and IT architecture and delivery. A technology professional with 30 years of experience in systems engineering, enterprise architecture, application integration, and software design, he spearheads the development and deployment of mission-critical OSS/BSS for telecom giants across the globe. Merhi holds a Master’s of Science degree in Electrical Engineering from the University Toledo, Ohio, USA.