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Kumar Narayanan, Head of Energy & Resources at TCS Americas, outlines how an AI-driven, outcome-based engagement led by TCS has brought resilience in multiple operations across the client organization.
Over a trusted seven-year partnership, TCS has already delivered a ~50% reduction in total cost of ownership across critical operations of the company.
Swipe LeftSwipe RightWe operate our Collective Organizational Intelligence framework. In this way, we understand how data is coming in and out of AI models, we can see where the dirty data is coming from, and we can operate across functional, application, and regional silos. We create a knowledge graph and then orchestrate the agentic layers to create the AI-assisted human who makes all final judgment calls.
Kumar Narayanan
Head of Energy and Resources for TCS Americas
TCS is deepening its engagement—bringing advanced AI, automation, and digital transformation into the client’s finance, supply chain, and HR functions. Armored with a consultative voice, TCS is going beyond functional fixes- bringing all the stockholders into the fold and driving transformation that touches the length of the enterprise.
Kumar, in his interview underscores the importance of the collaboration not restricting to adopting disruptive, contemporary technology suit. For him, the success mantra of this partnership lies in delivering quantifiable business outcomes with agility and resilience, helping the company to be a competent player in a rapidly evolving energy landscape. TCS is shaping the future of energy sector by embedding AI at the core of operations. Energy companies can now unlock measurable value-optimizing costs, rapid decision-making and on a path to scalable growth. This, in turn, is helping the sector to look beyond the realms of net zero.