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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
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      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      13 Feb 2025 TCS Positioned as a Leader in IDC MarketScape for Worldwide Life Science R&D ITO Services 2024
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    TCS Global Cloud Study for utilities

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    Cloud innovation

    Cloud is a key enabler of innovation for utilities.

    The utilities industry is at the forefront of the transition to a clean energy future. Utilities have been investing heavily in digital transformation to keep pace with the change. The TCS Global Cloud Study reveals that the widespread adoption of cloud has been a key enabler of innovation, and utilities have made good progress toward new business models.

    Read the report

     

    Innovation culture

    Utilities have established a strong culture of innovation.

    Cloud innovation
    Cloud innovation

    An illustration depicting 66% say they have succeeded in embedding innovation across their organization, from leadership to board level to employees, with no issues or only minor ones.

    They recognize the crucial role of cloud technology in driving innovation.

    Cloud commitment
    Cloud commitment

    The image reads 60% of the utilities surveyed say cloud is critical to their organization’s future as a catalyst for innovation.

    Further, many utilities are making headway on their cloud objectives.

    Desired outcome: New business models
    Desired outcome: New business models

    The first image reads 55% of utilities respondents say that new business models are a top desired outcome of cloud innovation. The second image reads 39% of utilities respondents say they have already made progress toward this goal.

     

    Fueled by AI

    Utilities are investing in artificial intelligence to power ahead.

    Utilities handle large amounts of data, including sensitive customer data and critical national infrastructure data. To securely manage this huge volume of data and for better and faster decision making, utilities are eager to invest in technologies like artificial intelligence (AI).

    How utilities respondents are investing in AI
    How utilities respondents are investing in AI

    The illustration reads 69% of utilities respondents say they increased investments in artificial intelligence/machine learning technologies in the past 1-2 years whereas 78% of utilities respondents say they plan to increase investments in artificial intelligence/machine learning technologies in the next 1-2 years.

     

    Prioritizing sustainability

    Cloud is key to utilities’ sustainability strategy.

    This transition is bringing countless new opportunities in renewable energy, decentralized energy generation, grid-scale storage technologies and EV ecosystems.

    Cloud is emerging as a key component in the industry’s strategies for sustainability.

    Utilities and cloud-enabled sustainability
    Utilities and cloud-enabled sustainability

    The image reads 56% of utilities respondents say they are using cloud to track air and water quality management.

     

    Overcoming obstacles

    Data governance and investment alignment remain challenges.

    Though utilities have a strong commitment to data governance, they will need to continue developing robust mechanisms to safely share, discover, and access data to secure more value from it.

    Data governance
    Data governance

    The first image reads 39% of utilities organizations say they excel in data governance and experience no issues. The second image reads 34% of total industries surveyed.

    In addition, less than half of utilities say they invested appropriately in cloud in the past three years. And nearly a quarter say they under-invested, the highest percentage of all industries surveyed.

    Investment alignment challenges
    Investment alignment challenges

    The first image reads 45% of utilities respondents reported say they invested appropriately in cloud in the past three years. The second image reads 23% say they under-invested in cloud in the past three years.

    Read the key findings report

     

    About the study

    TCS’ Thought Leadership Institute conducted this study of approximately 1,000 senior executives in multiple sectors across Asia, Europe, North America, and the United Kingdom, more than half with revenue over $5 billion. The 972 C-suite and IT senior executives and decision makers included 80 senior leaders in the utilities sector.

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