Leveraging Augmented and Virtual Reality for Field Service
Transforming manufacturing business models - from reactive to proactive
Leveraging AR VR in field service can help manufacturers attract millennials to field service and improve:
- Service metrics such as first time fix rates, mean time to repair, mean time between failure, repair SLAs, and equipment downtime.
- Recruitment, training, procedure documentation, knowledge management, and resource allocation.
- Technological capability and competence of field workforce.