“Tata sky has experienced certainty with TCS. I would say this in affirmative.”
Tata Sky Ltd. is a joint venture between Tata Sons and 21st Century Fox. Tata Sky endeavors to offer Indian viewers a world-class television viewing experience through its satellite television service.
Ravishanker speaks on how TCS helped Tata Sky ensure an omni-channel presence for end consumers. In addition to Electronic Voucher Distribution (EVD) that serves as a lifeline for the customer, TCS also deployed partner relationship management (PRM), which has two components: PRM sales and PRM service.
Ravishanker firmly believes TCS has the ability to manage scale, agility and the competency to solve complex issues. According to him, TCS is always ready to understand the problem and provide a solution, which helped Tata Sky become successful in the market place.
TCS has provided an end to end solution to Tata Sky that include ERP implementation, internal IT and enhancing customer facing applications.