In March 2020, when the pandemic was at its worst in most countries, everyone on the TCS HR team picked up the phone and personally spoke to all the 450,000+ associates to enquire about their well-being.
“You are the first person who has called me … to simply ask me how I am and if I have access to basic necessities,” said an employee to the HR person that had called him during this initiative. It was a simple call but created for him a reassuring moment at a time of great uncertainty. TCS is all about its people and protecting their interest is an important part of our growth story in the last fifty years.
In fact, TCS leaders and managers avoid using the term "employee" because it restricts the relationship to being "employed" for a specific job, removing the camaraderie and goodwill that naturally grows in an environment that we nurture by design. We prefer the word "associate," as it points to someone who collaborates and works for a common goal. This shift in perspective, by itself, places the associate’s needs, choices, and well-being at par with that of the organization.
Holistic well-being programs within TCS promote a healthier lifestyle, offer work-life balance, and take into account emotional health. It is a known fact that when people are in a state of well-being at work, they are motivated to realize their potential, be productive and creative, build positive workplace relationships, take on responsibility, manage their time better, and make overall meaningful contributions.
At TCS, talent management and employee well-being go hand-in-hand. Focusing on wellness in the workplace improves employee health and happiness and makes for a more vibrant, energetic, engaged, and creatively attuned employee. Well-being at TCS focuses not only on employees being productive within the organization but contributing to communities and society at large.
Fit at Work, Fit at Home, Fit4Life
The IT Industry has caught a lot of flak for its sedentary nature. So, long before it could become a problem statement affecting its associates, TCS decided to do something about it, over ten years ago.
TCSers win marathons the world over and it is testimony to how much fitness is valued on an individual and collective level. Fit4Life – a special initiative focusing on employee outreach programs for fitness and physical well-being aims to engage TCS employees using the pursuit of fitness as a common activity and goal. Some of these programs include community marathons, group bicycling targets, yoga certifications, and so on. The need for access to physical fitness routines became even more important given remote working, plus the closure of gyms and exercise groups during the months of lockdown in 2020. Since Fit4Life was available as a tool and online app to record activities, including yoga, zumba or any form of exercise. TCSers could continue to use it, despite the physical and social distancing. This, combined with the #OneTCS platform, has helped our fellow associates share notes on how they stay fit despite the pandemic and the lockdown.