Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
- Banking
- Capital Markets
- Consumer Packaged Goods and Distribution
- Communications, Media, and Information Services
- Education
- Energy, Resources, and Utilities
- Healthcare
- High Tech
- Insurance
- Life Sciences
- Manufacturing
- Public Services
- Retail
- Travel and Logistics
- Artificial Intelligence and Data & Analytics
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Enterprise Solutions
- IoT and Digital Engineering
- Network Solutions and Services
- Sustainability Services
- TCS Interactive
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
TCS Insights
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
Recent recognitions
View allWant to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Want to be a global change-maker? Join our team.
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Banking
This will open an overlay
Banking Services Transformation: Unlocking Exponential Value
TCS’ solutions help banks and FIs push traditional boundaries and build cognitive banking enterprises for better value, resilience, and inclusivity. Learn more.
Related Insights
BNPL is reshaping consumer lending as fintech alternatives to credit cards, improving sales rate and offering flexibility without credit score checks.
Blog
21 Jan 2026
As the headline sponsor, TCS will hold sessions on modernizing the mortgage value chain and the role of AI, data, and more in elevating CX. Join us at BSA 2025.
Events
07 May 2025
TCS’ offering uses AI and knowledge management to help BFSI enterprises improve customer experience, business efficiency, and regulatory compliance.
Solution
25 Oct 2022
Solution
Cloud
This will open an overlay
Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy
Read how TCS helps enterprises create a unique strategy for their cloud transformation journey, enabling business agility and resilience.
Related Insights
TCS' hybrid cloud strategy ensures that enterprises comply with ever-evolving regulatory and privacy directives. Learn how.
White Paper
15 Aug 2022
Generative AI and cloud-native tech modernise legacy systems, power intelligent applications, and support event driven architecture for adaptive enterprises.
White Paper
14 Jan 2026
AI-powered tender management portal TenderSummAIze helped Tata Projects streamline the tender management process, thus improving operations and competitiveness.
Case Studies
07 Jan 2026
Consulting
This will open an overlay
TCS Consulting Services to Achieve Success in the Digital Era
Our services provide clients with business innovation strategies to succeed in the digital world and ensure a seamless transformation journey. Know more.
Related Insights
Most businesses are at an early stage of cloud transformation & TCS’ enterprise cloud solution helps build a scalable strategy & accelerate value. Learn more.
Solution
25 Nov 2022
When employees, customers, and partners have a great user experience, your company wins. Here’s how to improve user experience by building a digital workplace.
White Paper
07 Oct 2022
Explore how Life Sciences and Healthcare M&A carve-outs drive value realization via strategic IT separation, cloud, SaaS, and modernization strategies.
White Paper
24 Dec 2025
Highlights
- Westpac, one of four major banking organisations in Australia, wanted to divest its wealth management arm, including its insurance, superannuation and advisory services to better align with its business objectives.
- The company engaged TCS to undertake multiple simplification and transformation programmes.
- TCS helped Westpac consolidate its various registry systems and wealth management products to simplify the divesting process.
In this article
Back to top
Go to top
In this articleinpage
Go to top
The context
Westpac Banking Corporation wanted to divest parts of its wealth management business, BT Financial Group (BTFG).
The divestiture will help Westpac focus better on core banking operations. The organisation provides a broad range of banking and financial services in Australia and New Zealand, including consumer, business and institutional banking, and wealth management services. As part of its strategy to focus on core banking in these markets, Westpac undertook a simplification programme to exit some of its businesses to better serve its 13.9 million customers across the region.
This included the separation of the BT Financial Group (BTFG) businesses, including general insurance, life insurance, superannuation and advisory services.
Westpac engaged TCS to undertake the following initiatives for simplification and transformation:
- Consolidating and transitioning technology to enable Westpac Group to divest its general and life insurance businesses
- Simplifying the business and migrating the legacy Wrap platform to Nextgen BT Panorama to scale and deliver stronger performance
- Consolidating data centres to one location, Sydney, for better efficiency
TCS’ intervention
TCS worked with BT Financial Group to build a multi-year roadmap for transformation.
TCS executed some parts of the project by adopting an outcome-based model, taking major ownership of the transformation journey. The programme entailed the following:
Technology simplification: Leveraging its expertise, TCS helped in shifting its complex legacy architecture to a microservices-based environment to build an efficient system. A little over 150,000 accounts with a total of $56.6 billion in funds under administration (FUA) were migrated from legacy platforms such as BT Wrap to BT Panorama. The latter is an integrated and intuitive platform that offers clients access to a wide range of investment opportunities.
Sale of the general insurance business: TCS off-loaded about 150 templates of the Westpac General Insurance Limited (WGIL) business. Westpac’s life insurance business is also undergoing a separation process.
Technology modernisation: To help BTFG build a future-ready platform, TCS consolidated multiple legacy databases and applications previously hosted in different locations in the country. The databases and applications were moved to the Westpac technology data centre in Sydney, thereby enabling the group to provide better customer experiences.
Service transformation: TCS is working with BTFG to enhance the self-service option for its wealth management platform users and ensure future scalability and growth by moving to the cloud.
Business benefits
The simplification of BTFG’s products, processes and operational sites resulted in direct cost benefits.
Westpac realised huge gains across areas:
- Fund under administration (FUA) rose to $AUD 100 billion after migration
- 50% increase in digital adoption
- 20% increase in in inflow of investors and advisers
- Lower compliance and maintenance costs
- Cost savings on technology and administration
- Increased straight-through processing and reduced cost to serve
The TCS advantage
TCS collaborated with BTFG to create a cloud-enabled, future-ready enterprise.
The programme brought down the cost of operations and led to the creation of a scalable wealth platform. TCS was able to realise this and other key milestones by working closely with all stakeholders. Most of the programmes were executed in an outcome-based model, with TCS having major ownership of the project.
Related reading
Swipe Left
Swipe Right
Find out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?