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Ramani Balakrishnan

Senior Business Consultant, Mortgage Practice


  • Mortgage lenders receive tons of data from loan applications. However, lenders still face challenges in mining this data despite the proliferation of digitalization and automation. This makes it difficult for them to achieve their business metrics.
  • Lenders currently make decisions using data that is vast, siloed, and has limited visibility, as the data is spread across different players in the lending cycle. It is also available in multiple formats across different channels.
  • We recommend a data-driven decision-making (DDDM) approach to address the data challenges of lenders. DDDM translates disparate insights into clear and apparent business values, making the mortgage business agile.