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  • TCS Contexify™ is a unique contextual intelligence and personalized interface that helps businesses transform customer engagement.
  • TCS Contexify as a system of intelligence dynamically orchestrates an end-to-end solution to businesses to bring about significant improvement in customer servicing. 
  • The platform enables a crucial shift, from managing interactions to managing customers and service context. It derives contextual intelligence to drive personalized interventions (next-best action) and simplify engagement. 
  • By increasing automation and reducing complexities, it helps orchestrate existing capabilities and technologies to provide better customer experiences.
  • By adopting TCS Contexify, businesses can leverage a context-intelligent platform that focuses on customer journey. Besides reducing operational costs, it helps improve the time to market.